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Customer Ratings & Reviews

Model:
JBLLIVE400BTBLUAM
SKU:
6339447
Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 734 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the LIVE 400BT Wireless On-Ear Headphones for their exceptional sound quality, comfort during extended wear, and reasonable price point. Many users rave about the headphones' impressive battery life, allowing for multiple days of use before needing a recharge. While some users wish the volume could be louder, the sleek design of the headphones is generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 734 reviews
  • Rated 4 out of 5 stars

    Privacy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset, like the privacy it provides to the wearer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that it can be used with a wire connection and wireless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for one of the kids and they are holding up well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good wireless headphones with good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item for a gift and my nephews loved it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    theyre ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they're good but had hard time connecting them....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is OK. Haven't tried out all the features

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable and noisy but decent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were not bad but not up to par with the noise canceling or comfort features I wanted versus the Sony ones I bought. Very glad I returned, but if these aren’t a deterrent for you then this is a decent

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a replacement for a pair of wireless Sony headphones that started randomly disconnecting only 12 days into owning them. After 2 days of owning these, they too will be going back. I paid double what I paid for the Sony, hoping that would improve both audio and call quality. The audio quality felt more or less the same but the call quality was horrific. I used these to take calls at work today and not only did they disconnect on me 3 times in less than and hour, the call quality was horrific on both ends. I finally gave up and switched back to my trusty wired headphones. I also hate the battery life. The $50 headset gave you a 35 hour battery life. The $100 headset gives you 24. I guess I expected more for the price. Another problem I had is the stickers on the ear cups are peeling off already. I had these things for 48 hours and they are already coming apart. No thank you. I have decided to go with a low latency bluetooth transmitter that has a mic in it. Cheaper and versatile. These are not worth the money.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear that our JBL Live 400BT headphones did not meet your expectations. Please reach out to our Support Page so we could try some troubleshooting and assist you with your options. Thanks. https://www.jbl.com/support-contact.html. JBL

  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    It very loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality and really quite. Even with the volume all the way up. It got two stars because the were really comfortable to wear.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us on our JBL Live 400BT. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    They sounds great but..

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hurt my ears pretty bad, and wear them long enough then I get a massive headache. Maybe they are meant for people with smaller heads, but definitely not for me.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Live 400BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    Nothing special.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess you get what you paid for. My comparison to these was the Bose NC 700 & Sony 1000x ME, so probably not fair, but doesn't even come close.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback about our JBL Live 400BT. We're always looking for ways to improve. Please reach out to our Customer Support so we could try some troubleshooting steps. JBL

  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have thought that the headphones would have been both a bit crisper and deeper bass, them being JBL’s and all, but they are ok

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great sound but only moderately durable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, these are great headphones for the price. Great sound, consistent connectivity to my devices, I could use them for about 4 days before having to charge them again, there was no delay in the sound like I've experienced with other headphones and earpieces. After about 2 years, the volume and play buttons stopped working, the vinyl on the ear muffs was flaking off and the left ear phone had broken and was only hanging on by the wires. The sound was so good though, i just wrapped a rubberband around it to keep it in place and covered each muff with knee highs to keep the pieces of vinyl from getting all over the place. Now after 4 years, the left ear phone finally stopped working and broke off altogether. I would love to buy these again but the vinyl flaking was really annoying. I would recommend them if you only need them to last a year and a half to two years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Must read for justice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound alright but are overpriced i would have done better if best buy would have gotten me the 750s

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. The pricing of our products remains competitive relative to its quality. Since, we're always looking for ways to improve our products and services, your feedback will be forwarded to our development team. If you have other questions or concerns, you may contact customer service at.https://support.harmanaudio.com/us/en/#contact JBL

  • Rated 3 out of 5 stars

    Budget headphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a budget headphone option if you’re on the verge to get one for $100 or less.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommend for young kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas gift for my 9 year old. He doesn't like the fit or feel of the headphones.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Live 400BT didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think they could be better quality wise. App is hard to use. Not enough bass for me.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We're always looking for ways to improve so we'll make sure to submit your feedback to the appropriate team. JBL

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Hurt on ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound but your ears will hurt after 20 mins of use!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Live 400BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 2 out of 5 stars

    Great sound but hurt ears.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my grandson's 11th birthday. He loved that they are Alexa enabled. He only wore them for a short time before going back to his old headphones. I asked what the problem was and he said they hurt his ears after awhile. He had them on less than an hour. We returned them and upgraded to the $200 ones of the same brand that were on sale for the same$100.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this headphones for almost a year and and I like it

    I would recommend this to a friend