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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1268 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, price, bass, fit, and connectivity of the Live 660NC Wireless Noise Cancelling Headphones. They appreciate the crisp sound, comfortable fit, long battery life, affordable price, impressive bass, secure fit, and easy connectivity. However, a few customers have expressed concerns about the volume, wishing it could be louder. There were also a few complaints about discomfort, but these seemed to be related to the initial break-in period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,268 reviews
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Sound quality is good! Battery life is good!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bass crackles...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would love to give this a better rating, but the sound quality is not as good as the previous JBL 660 iteration. The Bass crackles and becomes distorted. Never had this happen with my old 660s. The speakers in my old ones are still amazing, but the headset itself is getting loose after 5 years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent wireless headphones as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound, comfortable to wear…excellent noise canceling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good in sound and quality. Last minute decision turned out to be the right one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect set headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase and worth the money. Go for it worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it .great product and wonderful …………………………………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for working out honestly, love them so far!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for something while training or working out, avoid this at all costs. It falls off and pauses playing every time you move, which while training can be very annoying. At first the sound was clear, but after 4 months its mostly static and back noise. Having Geek Squad is a good investment because what you purchase ahs a 2 year warranty. What's good about this product, battery life is pretty good. With that said, this garbage is going back to the store and being replaced with wireless earbuds at half the cost.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Live 660NC. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them even compared to Beats. He wears them and can't hear me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and he was very happy with the headphones I picked out,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones and there great for my wife’s workouts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is good but I wish it was more padded and softer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You still can hear everyone with noise cancellation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a gift. They use them for music and they love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying these Wireless Noise Cancelling Headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound quality is very good and they are very comfortable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones did not work very well, they were uncomfortable and the audio was lacking. I returned them.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We understand that our JBL Live 660NC didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to submit your feedback to the appropriate team. JBL

  • Rated 2 out of 5 stars

    Not NC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not noise cancel. Would not recommend JBL for ANC headphones

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We want you to get the most out of our product. It would be best if we can work with you directly to get more information and to do troubleshooting with your JBL Live 660NC. Please contact our customer support at. https://bit.ly/2WocMfi JBL

  • Rated 5 out of 5 stars

    Great headphones!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love JBL always worth the money in my opinion!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I'm very happy with this item...

    I would recommend this to a friend