Customer Ratings & Reviews
- Model:
- JBLLIVE660NCBLKAM
- SKU:
- 6463749
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the sound quality, comfort, battery life, price, bass, fit, and connectivity of the Live 660NC Wireless Noise Cancelling Headphones. They appreciate the crisp sound, comfortable fit, long battery life, affordable price, impressive bass, secure fit, and easy connectivity. However, a few customers have expressed concerns about the volume, wishing it could be louder. There were also a few complaints about discomfort, but these seemed to be related to the initial break-in period.
This summary was generated by AI based on customer reviews.
A great buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product!!! It works great, I love them,
I would recommend this to a friendBroke after dropping once
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everything was good with them but i dropped them once and the right side stopped working with noise cancellation:(
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. This is not the experience we want our customers to have with our products. However, as per our warranty terms and conditions, any damage caused by accidents, misuse, or neglect voids the warranty. We would like to offer you some repair options as well as provide you with a coupon code in case you consider buying a new unit from us. Please contact us at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET).
Agressive connection hog.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Interferes with other blue tooth devices when it connects and takes over their connection even though the blue tooth device is designed to handle more than one blue tooth connection at once.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly to address the issues you're experiencing with your JBL Live 660NC. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Very Unimpressive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these headphones after reading a number of articles on relatively good-sounding headphones which would also function well in the gym. They seemed like a somewhat clear choice, until I actually began using them. At $200, these sound significantly worse than my $100 wireless earbuds, make my ears incredibly hot very quickly, and seem to have a number of bugs. The ambience/passthrough mode has a buffeting effect which gives me a headache, and the noise cancelling mode doesn't always work. When it is working, the level of cancellation varies, resulting in random volume changes during listening. In conclusion, I don't think I'd ever pay more than $40 for these. Even if the ambience and NC issues were fixed, the audio quality isn't worth more than maybe $60-70.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Live 660NC didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you have any questions or concerns about your device, please contact our customer support service via our official website or toll-free hotline.
Headphonrd
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left side of the head phone broke within 2 months
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We'd like to work with you directly so we could check your options with your JBL Live 660NC. Please reach out to our Customer Support via our official website or toll-free hotline.
Poor quality sound, low sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low sound. Not made well. Would not recommend. Took back for a refund.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Live 660NC. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tight around the head. Would rather stick with my ear piece
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback. The headband of our JBL Live 660NC is adjustable. Please contact JBL Customer Support, if you need more help with the unit.
Avoid this item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a couple of months. Would not recommend.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're here to help with your JBL Live 660NC. We recommend trying a different cable and checking the port because sand or dirt can get into it. Clean if needed with compressed air or a toothpick. Try to charge your speaker overnight or for at least 8 hours. If the issue persists, please contact our customer support for assistance.
- Pros mentioned:Sound quality
Great sound, junk build quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, sound cancelling is wonderful, but after 3 months the left speaker makes awful crackling noise when the headset moves. It's gotten so bad that even turning my head makes the noise. Shame. Great sound, built like junk.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. Please try a wired connection using the audio cable and connect it to your source device. You can also try other devices to connect the headphones via Bluetooth and audio cable. It is also necessary to reset the headphones by pressing and holding both volume buttons simultaneously for 5 seconds. Remove or forget the earbuds from the list of paired Bluetooth devices to pair them again. If you need more help, please reach out to our customer support.
not so noise canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not really work effectively when it comes to noise canceling. I think you could be good to go with the one that is only $46.
No, I would not recommend this to a friendSTAY AWAY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY UNCOMFORTABLE AND HAVE A WEIRD FEATURE THAT TURNS OFF THE HEADPHONES WHEN YOU MOVE YOUR HEAD IN DIFFERENT DIRECTIONS
No, I would not recommend this to a friendTerrible sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I hadn’t threw away the box I would have returned these headphones, the sound is terrible wish I have stuck with the beats.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Live 660NC didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Very cheap product with expensive price tag
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheaply made. 1 month in and without even dropping them the metal clips are sliding off, plastic around the hinges are cracking and one of the speakers is going out. JBL warranty apparently doesn’t cover any of this because they just claim they were dropped or mistreated even tho they weren’t. Very disappointed.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Our JBL Live 660NC is made of high-quality material and has undergone quality checking. The warranty for our products does not include physical damage. For more information about our warranty, please see this link: https://support.jbl.com/us/en/howto/jbl-warranty-information
Ok headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality not so great. Wish there was more deeper tones.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We're sorry to hear that our JBL Live 660NC didn't meet your expectations. We're always looking for ways to improve. If you have any questions or concerns about our products please contact our customer support service via our official website or toll-free hotline.
maybe they are right for you. Or probably a kid…
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just not what I’m looking for. For the price there are better options. Your better off putting in the extra money and getting some Sony. These taught me the difference between live noise canceling and active noise canceling. These are only good at dampening continuous droning noises and still only a bit.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL - Live 660NC Wireless Noise Cancelling Headphones did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi
- Pros mentioned:Comfort, Sound quality
Great sound quality, good in loud places
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for some new headphones and had come from JBLs before, so I thought I'd give these a shot. I saw them on display and when I listened to the example song they had, I was hooked. They sound great and the adaptive noise cancelling is awesoms--I can just vibe! They're wonderful for noisy or cold environments and they're also really comfortable. They might be kind of tight on some people, but they are adjustable. The only gripe I have is the automatic pausing feature. If you take them off, they payse whatever you were listening to. This would usually be fine, but when I take them off, I turn them off. I usually just take off one side to listen to someone/something and then put it back on and the beep can be annoying. I think there's a way to turn it off, like through the app, but I haven't figured it out yet. Overall, I love them so much!
I would recommend this to a friend Another pair of Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best headphones for me.I wasn' t satisfied .
No, I would not recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are already not working. I’m going to return them
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for taking the time in providing your feedback with our JBL Live 660NC. We'd like to know more information about what issues you're having with the headphones and try some steps. If you've had this product for not more than 30 days and must be purchased directly from our website. You can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi
- Pros mentioned:Comfort, Sound quality
Great headphones for $100
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are very comfortable and sound great. It's listed as a "multi-device" and talks about how two different devices can be connected to it at the same time, but that's strictly bluetooth. If you have a cable wired in, the BT aspect is disabled and it only works on that one device its wired to. That being said, you don't have to turn them on for the wired connection to work, so if the battery dies, you still have working headphones on wire. But turning them on while wired does enable the noise cancelling effect, which is super nice in its own right. I don't think these are worth $200, but it looks like they're constantly on sale for $100 and that's the perfect price for what you get.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
It follows the true description
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Very comfortable and really you don’t hear anything when activated the canceling noise. Has a long time of independence. Very recommendable
I would recommend this to a friend