The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
Rated 5 out of 5 stars
JBL Xbox Headset
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This headset is amazing, it took my gaming to a new level. The sound is 10/10
This reviewer received promo considerations or sweepstakes entry for writing a review.
Feels good, great gaming headset. Unboxing was a treat, has their own headset bag, when done using. Also, the tray that they lay in feels like you can keep the box to store them. Braided cables, the microphone is awesome, ear cuffs top notch, details make the difference. I'd put them up there with my Beats headset. If you enjoy your session, then a good gaming headset is a must!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased these in July, started using them daily around September. And today the mute button, raise to mute simply quit working---and I found out that it quit working while on the headset with a customer --this is not good.
The headset is also very heavy.
Best Buy has sd I have to go through JBL for a replacement. Guess I will see how that goes.
Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Quantum 910X Wireless. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Rated 5 out of 5 stars
Son Loves Them
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Christmas gift for my son and he says they are the best headset hes had.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this headset expecting big things, since its JBL by Harden. I was disappointed. It at first, wouldn't connect to the dongle. Then, after finally getting it to connect, the sound was very tinny. My friend suggested checking for an app. I saw nothing in the instructions about an app but after searching Google play i found an app for quantum jbl headsets. Downloaded and paired it to my phone. The app would show the headset then it would disappear. After 15 minutes the app would not pair. I joined a chat party and they couldn't hear me at all. The light on the mic had went out. Aggravated, i reboxed the headset and returned it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My husband likes them but the foam over the microphone was so loose it fell off already and we can't find the piece to it. Also the noise cancellation feature, when turned on, creates extreme static. It started 7 days after tue return policy ended. I would suggest purchasing the warranty if you want to be able to use these for longer than 1 month.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are more cosmetic than functional. They look cool but none of it matters when it comes down to hearing the difference between enemies and teammates