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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 1278 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers love the sound quality, fit, price, battery life, and comfort of the REFLECT MINI TRUE WIRELESS NC SPORT HEADPHONES. They appreciate the crystal clear sound, comfortable fit, affordable price, long battery life, and comfortable fit. However, some customers have experienced occasional connectivity issues, charging problems, and lower than expected volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,278 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound ......however inserting into the ear is so sO

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Not recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought becase they were on sale but the sound quality is nothing to be bought for. The right side was completely not working not connecting and not charging. Wouldnt recommend.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Reflect Mini TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. Once done, your earbuds should automatically be in pairing mode once you open the charging case. On your source device's Bluetooth settings, tap on "JBL Reflect Mini" to connect. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves them he said good and load. He said it blocks out the noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid set of earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good set of headphines and JBL quality is nice. You can use either earbud independently which is a great feature many earbuds dont have. The case is durable and yhe wrist strap helps to not drop the case so much. The deal of the day for $40 made this a winner.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Happy wife Happy Life!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL HEADPHONES WAS PURCHASED FOR MY WIFE!!! She absolutely loves them because they sound great and because of the waterproof component of them!! She says that you can hear the high and low sounds very balanced and it’s not to over powering either way!!! Great job JBL WITH THIS HEADSET!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Earphone?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a smaller and comfortable ear this is not the ideal one as far sound it was good a little uncomfortable if you aren’t use to it

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We're always looking for ways to improve. We recommend using the Ear Fin Stabilizers and selecting from the various ear tips for your JBL Reflect Mini NC. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. JBL

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Really like these

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, good noise cancelling, decent microphone. I was told that while i sounded better on these than my airpods, they picked up more background noise. Eh, decent trade off. They also stay connected sometimes when i dont want them to, but that hasn’t happened often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds good but not Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the $$$$.. I brought it on black Friday for only $39.99 plus taxes.The retail price is $149.00 and I will not pays full price for these type of ears bud.Overall the sound is okay but not great .You all should wait for sale and don’t pays full price for it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    ANC is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANC is great. The battery life could be better. I charge the case approx every 2 days. When charging the buds make sure they are placed properly, or you will have dead buds. When working out they do slip a little but overall, a good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly good headphones but the large buds hurt my ears after short periods of use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is fantastic. Ear fit is great as well. Other earbuds consistently fell out of my ears. These fit snugly and don’t budge. JBL app offers great control over sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Touch controls

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connection, touch function easy to use for most part but sometimes intrusive when needing to make any minimal adjustments. Otherwise good noisev cancel and sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not stay in ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get a chance to use these because I couldn’t even get them to stay in my ear. I don’t have the right ear type for these ones. Even with the silicone adapters, They didn’t stay in my ear for more than a second.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for the most part.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for the most part. Good quality sound and they stay in when exercising. The only problem is sometimes when I watch a funny video or listen to something funny and laugh, they pop out occasionally.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that, they have a variety of ear bud pad sizes included. They kept falling out until I changed to the smaller size. At times, they are in my ears, and I can not get them to turn back on until I return them to the chager, even though they are already fully charged. I may be doing something wrong.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for providing feedback for the JBL Reflect Mini. Please make sure that the ear tips are properly placed in the earbuds as the contact points of the earbuds and the charger may not be touching because of the placement of the ear tips. If you need more assistance with your device, please contact our customer support. JBL

  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good ! He is still using them Best Buy ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The boyfriend really likes them and he uses them constantly. JBL has always been one of my favorite brands! So happy Best Buy carries lots of options.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    They’re ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really helpful while working out. Goes in and out. Not too snug in ear. Will resale.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. We'd like to work with you directly to troubleshoot the audio issue you're experiencing with our JBL Reflect Mini. Please contact customer support at. https://bit.ly/2WocMfi JBL

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    My funny ears thank you, JBL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So hard to find buds that fit comfortably in my ears and stay in and out of the way when I work out. These work perfectly, and the sound quality is everything I need to stay focused on my gym session.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best pods ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pods ever! These are over the top fantastic! They have many different modes such as one that you can hear when someone speaks to you while wearing. You can hear traffic or block out Al outside sounds. Best headphones I have ever purchased

    I would recommend this to a friend