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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 1278 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers love the sound quality, fit, price, battery life, and comfort of the REFLECT MINI TRUE WIRELESS NC SPORT HEADPHONES. They appreciate the crystal clear sound, comfortable fit, affordable price, long battery life, and comfortable fit. However, some customers have experienced occasional connectivity issues, charging problems, and lower than expected volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,278 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very good product easy to use Sound is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to use. Setting up was a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jbl ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, a little inclear but for the price paid the quality is okay.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy elsewhere. Dont pay more than 70.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One pair came in fine. The 2nd pair had a defective ear bud. Best buy wouldnt replace it so i had to contact JBL and send it to them. They dont have the color i ordered in stock as a replacement either. Had to settle for black. They sound alright but my skull candys are almost as good as these.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We're sorry to hear that our JBL Reflect Mini NC TWS didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    gift for my wife

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves the sound and functionality of these

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty good, but I thought they will be as the beats fit pro, what I mean is in the little wing the holds the earpiece but doesn’t keep them in my ear I think cause my ears are small, but it doesn’t work the way I thought they disconnect to often

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear about what happened. You may try changing the eartips for the physical fit of the unit. If the unit still doesn't fit, you may check with the store and try having it replaced with a different model if it's still within the return period. JBL

  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Good sound. Hurts ears too bad to keep.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad sound but they hurt my ears really bad. There was no way to adjust them like the Powerbeats Pro so I ended up taking these back. I would have liked to keep them because of how small the case is and it fits great in my pocket but I couldn't justify keeping them with how bad they hurt my ears.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time in providing us with this review. We'll make sure to submit your feedback to the right department. JBL

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful light and durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connect is an impressive feature. Ready to use out of the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat these for the price! $29.99 on Black Friday, no brainer!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound however I found it difficult st stay in my ear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaint from the person who i gifted these to, my ex wife. She needs a handsfree method

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earpods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the son, hopefully they will work as indicated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays nice, works like they should. I would buy these again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Controls are very badly done.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really can not stand the controls. No way to turn it off or on without placing it in the recharging case. Constantly, inadvertently calling people just by adjusting them in my ears. Save yourselves the trouble and buy a brand that actually does some work on their user interface.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Reflect Mini NC TWS didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. JBL

  • Rated 3 out of 5 stars

    Hopefully the reordered one CONNECTS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an amazing deal but it didnt connect to my phone or tablet. I looked up how to connect and read the instructios overs and over. Im waiting for a new pair. The good thing is Best Buy exchanged it and reordered me a new pair. Hopefully it connects when i get the new pair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1st earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine. sometimes falls out. But no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable Noise canceling wasn’t the best Nice size

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Won’t charge the right ear bud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right ear bud hasn’t charged and dies within 1 minute of turning on. Keep trying to adjust it and make sure it’s in properly but highly disappointed for 150.00 bucks. Sound quality is pretty good but other than that I could of got better buds for half the price.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear that the right ear bud of your JBL Reflect Mini NC stopped working. It is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.

      If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
      You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning. JBL

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as air pod but for the price they are good.

    I would recommend this to a friend