Customer Ratings & Reviews
- Model:
- JBLREFLMININCBLUAM
- |
- SKU:
- 6442549
Customer reviews
Rating 4.1 out of 5 stars with 1278 reviews
(1,278 customer reviews)Rating by feature
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Battery Life4.3
Rating 4.3 out of 5 stars
- Connectivity4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers love the sound quality, fit, price, battery life, and comfort of the REFLECT MINI TRUE WIRELESS NC SPORT HEADPHONES. They appreciate the crystal clear sound, comfortable fit, affordable price, long battery life, and comfortable fit. However, some customers have experienced occasional connectivity issues, charging problems, and lower than expected volume.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Good Sound but kept falling out of Ears
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the heaphones but kept falling out of my ears so item was returned.
No, I would not recommend this to a friendRated 3 out of 5 stars
You get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it can for the price. Sounds tinny regardless of EQ adjustment.
No, I would not recommend this to a friendRated 3 out of 5 stars
Okay
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones but very uncomfy even when changing the plugs
I would recommend this to a friendRated 3 out of 5 stars
I will not buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as I expected JBL to be. One does not hold a charge
This review is from JBL - Reflect Mini True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Not charging properly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the earbuds stop working 2 out of 5 times used after being charged. Not happy with this purchase and never had a problem with beats. It could be the charger connection in the case.
This review is from JBL - Reflect Mini True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're sorry to hear about what happened. Here are some cleaning steps for re-establishing charging: If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case. You will need: cotton cloth or makeup swab, cotton swabs, and rubbing alcohol. Also a pencil with an eraser for further cleaning. Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
Rated 2 out of 5 stars
Ear buds that don't do the one job they are for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These don't work same as the other brands I bought. They fade in and out so that a few words or a sentences are missed. I did find if I hold my finger near my ear they work consistently. Do I want to watch TV that way?
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback. Our JBL reflect Mini is recommended to be used for streaming audio with mobile phones, tablets, and laptops. Using it with your TV may cause audio-video delays since this headphones doesn't have APTX HD Low latency features. We have a JBL Soundbars which is the best option to connect to your TV.
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
they won't stay in your ear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they won't stay in your ear!!! the sound is good but they pop off during phone conversations even after changing the the pads.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. Our JBL Reflect Mini comes with 3 ear tip sizes plus 3 sizes of Earfin Stabilizers. Please try all of them and choose which one fits best. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team.
Rated 2 out of 5 stars
left side stopped working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked great for some time but then the left side one stopped working altogether.
This review is from JBL - Reflect Mini True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Reflect Mini TWS. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Rated 2 out of 5 stars
Great earbuds for a short time
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life was not spectacular to begin with. Now the batteries only last about 45 minutes. I recommend the protection plan
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback. We are sorry to hear that our JBL Reflect Mini NC TWS didn't meet your expectations. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any issues or concerns about your device, Please contact our customer support service via our official website or toll-free hotline.
Rated 2 out of 5 stars
Not so great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good but Very uncomfortable design. Makes your ears hurt after having them in for just a few minutes
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback on our JBL Reflect Mini NC. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you need help with your unit, please contact our customer support service via our official website or toll-free hotline.
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quality for the price tag, decent Audio but not for over $100
This review is from JBL - Reflect Mini True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Reflect Mini did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Try
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life isn’t good, connectivity is also trash.
This review is from JBL - Reflect Mini True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly to address the audio issues you're experiencing with the JBL reflect Mini NC. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline
Rated 2 out of 5 stars
Uncomfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These don’t fit in my ear. Because of that the sound is less than optimal and they are very uncomfortable.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that the fit of our JBL Reflect Mini NC didn't meet your expectations. These earbuds come with a choice of 3 sizes of eartips (S, M, or L). You may choose the right size for your ears so that they will stay in your ears and not fall out. If you need more help, please contact our customer support.
Rated 2 out of 5 stars
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit properly in my small ears even with the smaller pieces attached. Opted for a set that fits over & in ear instead.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for taking the time in providing your feedback with our JBL Reflect Mini Wireless NC. We would recommend trying the different sizes of earbuds to achieve the desired fit with your ears. This model comes with 3 sizes of eartips which you could use interchangeably (S, M, L). If you need more assistance please contact us, we're here to help: https://support.jbl.com/us/en/#contact
- Cons mentioned:Volume
Rated 1 out of 5 stars
worthless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.total crap....no serious volume and stopped working right after a few days....I returned them....
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that the quality of our products. If you've had this product for not more than 30 days, you can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi
Rated 1 out of 5 stars
Do not buy this product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a month into buying these earphones and already ran into some issues. First the left earphone was not charging in the charger, second the pod case does not fully charge. Then I tried taking it back to best buy and they couldn't help. My last hope was dealing with JBL and they were no help.
This review is from JBL - Reflect Mini True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're sorry to hear about what happened. Please check the charging contacts of the earbuds as well as the charging case if there is dirt or debris that's preventing the unit from charging properly. Try using a different USB Type-C charging cable and wall charger if this can help fix the problem. If the problem persists, our portable products have 1-year warranty, please contact us and provide us the proof of purchase of the unit, so we can check your options:https://support.jbl.com/us/en/#contact
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Don't waste the money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.completely stopped working the second day i used them.
This review is from JBL - Reflect Mini True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback. We'd like to work with you directly to address the connectivity issues you're experiencing with the JBL Reflect Mini. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline
Rated 2 out of 5 stars
Poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound sucked poor bass bad for phone calls didn't stay in ears very well
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you have any questions or concerns about your device, please contact our customer support service via our official website or toll-free hotline.
Rated 2 out of 5 stars
Not very comfy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned them, because the fitting was not comfortable enough
This review is from JBL - Reflect Mini True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We're sorry to hear that the comfortability of our JBL Reflect Mini NC didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Rated 2 out of 5 stars
Not loud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not lough enough, do not recommend. Got thek for 70
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback on our JBL Reflect Mini NC. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team.




