Customer Ratings & Reviews
- Model:
- JBLREFLMININCBLUAM
- SKU:
- 6442549
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers love the sound quality, fit, price, battery life, and comfort of the REFLECT MINI TRUE WIRELESS NC SPORT HEADPHONES. They appreciate the crystal clear sound, comfortable fit, affordable price, long battery life, and comfortable fit. However, some customers have experienced occasional connectivity issues, charging problems, and lower than expected volume.
This summary was generated by AI based on customer reviews.
ear buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought these for my son's birthday end of November, and they worked well for a month and now the right earpiece isn't working. very disappointed.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're here to help with your JBL Reflect Mini NC TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. To reconnect the left and the right earbuds, press the button beside the charging port twice. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance.
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Good sound, poor software.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had about 6 months, sound quality is good but the firmware is terrible. Constant connection problems, sound from one side but not the other.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We'd like to work with you directly to troubleshoot the issues you're experiencing with our JBL Reflect Mini. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldnt even connect properly to my phone. Had to disconnect and reconnect my Bluetooth in order to connect 80%of the time
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Reflect Mini NC. Here are some troubleshooting steps that can help isolate the issue. Please make sure that the headphones and device are within 10 feet from each other and with a clear line of sight (no obstacles). You may also try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. Lastly reset, with both earbuds on, and not charging, tap two times, and hold the button on the third tap for more than 2 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair them again. If the issue remains, please contact our customer support for further assistance.
Junk Buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are junk. That is why they are on sale. The right bud quit working after 2 months and I only use them about 6 hours a week.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're here to help you with your JBL Reflect Mini NC. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. Please ensure the pins are dried before placing them back on the case. To manually connect, place both earbuds on the charging case and tap the button twice near the charging port. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance.
Save your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery doesn't last long maybe 3hrs. especially the left ear 2 1/2 hrs. if I'm lucky!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. For us to isolate the issue with your Reflect Mini TWS, charge the battery to 100% and then listen to music without any bass boosted, and at a very low volume. If the issue still persists, please contact our customer support at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET)
- Pros mentioned:Sound quality
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great! Deep clear bass crisp... Amazing! Price?
I would recommend this to a friend - Pros mentioned:Price
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good i really enjoy them. Not bad for price i paid.
I would recommend this to a friend Hard to fit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a very hard time getting them to fit either side. Tried all the provided ear and earwing pieces. Sound quality without a good fit was hard to acess but what i could hear was not close to my expectations and experience. Same with noise reduction, worthless with a proper fit.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback on our JBL Reflect Mini NC TWS. We understand that it didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback to the appropriate team. If you need more help with the unit, please contact JBL Customer Support.
- Pros mentioned:Fit
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like them. The different sizes allow me to have them fitted to my ears nicely.
I would recommend this to a friend Verdict still out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The right earbud lasts about an hour. Working on the warranty now
I would recommend this to a friendBrand response from JBL Support
Posted .Thanks for bringing this to our attention. We're here to help with your JBL Reflect Mini NC TWS. Charging issues could be one of the reasons why the earbuds are not working properly and these are frequently caused by foreign matter on the metal charging contacts. We recommend cleaning the contact points on the earbuds and charging case to see if it helps. If the issue persists, please contact our customer support service via our official website or toll-free hotline.
Love them!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband is so happy with these ear buds. We have exchanged his JVC ear buds three times and finally decided to change brands.
I would recommend this to a friend- Pros mentioned:Comfort
Bose pods
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After i tried them, felt comfortables but the sound was too low! Could not get them to have louder.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Reflect Mini didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you have any questions or concerns about your device, please contact our customer support service via our official website or toll-free hotline.
Too big
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These darn things WILL NOT stay in my ears!! I’ve used the smallest adapters and they still fall out
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We're here to help with your JBL Reflect Mini NC TWS. These earbuds come with a choice of 3 sizes of ear tips (S, M, or L) and 3 x Sizes of Earfin Stabilizers. You may choose the right size for your ears so that they will stay in your ears and not fall out. If the issue still persists, please contact our customer support service via our official website or toll-free hotline.
Makes Me Sad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When they work...which is not very often, they work well. However, many of the same issues that others are having I am also experiencing. The biggest disappointments I have experienced are that they do not keep a charge long if they charge at all. It indicates they are fully charged and then die within minutes, falling out of my ears, and the right one malfunctions all the time.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Reflect Mini TWS. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The left bud quit working in less than 30 days. Also, the ANC would randomly turn on by itself
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We're here to help with your JBL Reflect Mini NC TWS. We recommend cleaning the contact points on the earbuds and charging case to see if it helps. If the issue still persists, please contact our customer support service via our official website or toll-free hotline.
Warning avoid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete junk for every reason u can think of sound sucked falls off connection and ears.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your time in providing your feedback on our JBL Reflect Mini TWS. We understand that the fit of this product didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. Please contact our customer support service via our official website or toll-free hotline.
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my son as a christmas gift and he loves them!
I would recommend this to a friendNot a good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They continue to fall out of ears me and my wife has them now and they suck
No, I would not recommend this to a friend