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Customer Ratings & Reviews

Model:
JBLVBUDSWHTAM
SKU:
10100503
Your price for this item is $54.95

Customer reviews

Rating 4.3 out of 5 stars with 634 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 642 reviews
  • Rated 2 out of 5 stars

    Not worth referring

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the value. Does not stay in my ears and does not buff outside noise very well.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to address the issues you're experiencing with your JBL Vibe Buds. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Best Buy Employee

    Rated 5 out of 5 stars

    Good until i broke them

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke them on a rail, really great for value!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I think it was a good Choice I made, I like it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine quality for the price, its just as good as the 80$ pair but the case is worse. Connect with a magnet so they can easily fall out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, wonderful staff and beautiful store

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worst headphones i’ve ever gotten

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the worst headphones i have ever gotten other then the airpods max, nobody can ever hear me when i speak on the phone and i bought them specifically to be able to speak on the phone while i work, THEY ARE BAD DO NOT WASTE YOUR MONEY THE CHEAPER VERSION ONES OF THESE ARE BETTER (btw it doesn’t have a cap, it looks exactly as the picture)

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. You can try resetting it to fix the issue with the microphone. With both earbuds on, and not charging, tap either side two times and hold the button on the third tap for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair it again. If you need more help, please contact us at (800) 336-4525. We are available Monday to Friday from 9:00 am to 11:00 pm (ET) and Saturday to Sunday from 9:00 am to 5:00 pm (ET). JBL

  • Rated 3 out of 5 stars

    Didn’t work on motorolla.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my mom, it didn’t work on her motorolla… in my iPhone yes… I had to return it…. Got a JBL for 20$ more… worth it! Sound is ok…. Not perfect but ok.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback on our JBL Vibe Buds TWS. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team. JBL

  • Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these while riding on a lawn mower so they work really good for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do love these earbuds great stereo in ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. I haven't used it that much yet, but hopefully it will work better than the other types of bluetooth headsets I used before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the money, my partner he just loved them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too expensive for what you get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is pretty tinney and the buds themselves are fairly uncomfortable. Even with the different sized rubber tips I could not make them feel good. Additionally, since there is no cover closing the holders for the charger, the case quickly fills up with lint and dirt causing poor contact with the charging pins

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Vibe Buds. This instance is sometimes caused by the quality of your source, depending on what you are listening to. You may check the music player app on your source device to see if Equalizer is engaged. If engaged, turn off the equalizer. If turning it off does not resolve the issue, turn it on again and adjust the EQ by boosting the bass to your liking. If you still find the bass insufficient, you can control the Equalizer through the JBL Headphones App to adjust your desired sound modes. Should you wish to increase the bass level of your JBL Vibe Buds, you can use the App for this purpose. If you have already tried this and remain unsatisfied with the sound quality, rest assured that we're always looking for ways to improve, and your feedback will be forwarded to our development team for future improvement. JBL

  • Rated 2 out of 5 stars

    Oof

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a set of earphones constantly cutting out every three minutes, get these.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. This is not the experience that we want you to have. Please try to perform a factory reset, and make sure both earbuds are outside the case and not being charged. Tap the touch control twice, and on the third tap, hold it for five seconds. We're here to help with your JBL Vibe Buds, please contact JBL Customer Support so we can assist you. JBL

  • Rated 2 out of 5 stars

    Don't waste ur money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap product I've had them for 3 month and the right earbud is already dead silent.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my husband, Okay for inexpensive ear buds. Trouble syncing the Bluetooth to a device, could just be user error.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price does not hold a charge as long as I would like.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh…not bad but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them on sale and used best buy certificates to pay fir them so I don’t feel ripped off…doesnt sound like JBL quality..I was hoping the reason JBL prices have dropped wasn’t due to quality but being a JBL brand loyal person..I can tell you its not the JBL quality I’ve always known. Would return them but paid with certificates I earned with ny Best Buy Visa which is another rip off

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback on our JBL Vibe Buds TWS. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. JBL

  • Rated 1 out of 5 stars

    Sound drops out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these because everything else I have from JBL is amazing. However, with these earbuds I found that the sound would drop for about a half second about once or twice every couple of minutes. Comfortable to wear, possibly got a faulty pair, but I returned them and purchased the Skullcandy headphones instead that I was very happy with.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for providing your feedback on our JBL Vibe Buds. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you'll have any questions or concerns about your device, please contact our Customer Support via our official website or toll-free hotline. JBL

  • Rated 3 out of 5 stars

    Jbl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them But sometimes when I talk on the phone I know the sound of my voice and the other people don't hear me well

    I would recommend this to a friend