Customer Ratings & Reviews
- Model:
- EBEPICAIRELTRBLK82
- SKU:
- 6211303
to a friend
Customers are saying
Customers recognize the Epic Air Elite True Wireless Earbud Headphones for their exceptional sound quality, long battery life, and comfortable fit. They appreciate the secure fit and good sound, as well as the comfort of the earbuds. While some users wish the volume could be louder and the controls more responsive, overall, customers are pleased with the price and performance of these earbuds.
This summary was generated by AI based on customer reviews.
Wireless Earbud Headphones Black
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the JLab Audio- Epic Air Elite true wireless Earbud Headphones-Black why can I pause the music at any time and the volume is very good.
I would recommend this to a friendGreat buds for the buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded to these, and they're great, would definitely recommend these for anyone who works outdoors or heavy exercise, as they are water resistant!!
I would recommend this to a friendDid not appreciate the sound
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were just an alright sounding set of headphones. They didn't deliver th sound I like from headphones. I had to return them and get some other ones.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
When they work they are awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what’s up mite be my phone but it’s new an so are the ear buds plays music with clear sound an lots of bas love that
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Brett,
We would like to hear more of your experience. When you get a chance, please shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may further troubleshoot.
We want to help you
#FINDYOURGO
JLab Audio
- Cons mentioned:Connectivity
Not Better than airpods
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these airpods during black Friday sale and I was hoping for the best.. -Sound is average -Connectivity is poor Bluetooth connection would come in and out. -Syncing to your phone is poor. No app to make volume/setting adjustments with the airpod. -Airpods commands..is poor. There is a delay in you tapping the airpods and then for the action .. I returned these airpods...still looking :(
No, I would not recommend this to a friend - Cons mentioned:Bass
okay product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not really worth buying... sound is okay and the bass is not there sounds like a cheap pair of earbuds
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hello,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of.
Kind Regards
#TeamJLab Customer Support
- Cons mentioned:Volume
Get something better
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume level output is very poor. Had to ditch them more something with more umph.
No, I would not recommend this to a friend Great earbuds for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love for different size war pieces since I have small ear canals. Wish they were a little more soundproof but overall a great value
I would recommend this to a friendGood but not best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been looking for a wireless solution for Bluetooths. These look great, and I was hoping for the best. They are not comfortable, unfortunately.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Terrible!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds were terrible. Bought these for a race I was running and they constantly cut out and unpaired with each other. Had to look straight ahead the entire 13.1 miles, because the minute I would turn my head to look at anything, even for a second, they would unpair and I would have to pull my phone out and fix it, which completely threw me off stride.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Nope,
We are very sorry to hear of the experience. Last thing we want to do is ruin your run. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running with a new unit.
We want to help you
#FINDYOURGO
JLab Audio
Good until for one flaw...
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 6 months of moderate/heavy use the " ear clips" have warped causing the earbud to not sit in charging case correctly. This leaves them on & connected to device thus draining battery. You can adjust only to have them move off charging "magnet" with the slightest movement turning them on automatically... For $160 this type of thing should be nonissue Certainly after only 6 months. Will update of JLab or BBuy make it right.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Jets,
Sorry to hear of the defect, our apologies. We will most certainly get you taken care of. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running with a new unit.
We want to help you
#FINDYOURGO
JLab Audio
Love the separated wrap around ear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off it’s way over priced. This device was the only wrap around ear design That was not joined together with a wire. That was the first thing I noticed. But the sound quality was terrible. The worst part about the system was the way you have to charge it. It has this strange band wrapping around the entire charge case that needs to be removed. Needless to say it was too much trouble. I returned them and bought a set of Apple airbuds.
No, I would not recommend this to a friendJlab Epic Air Elite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this headset connects super fast. The volume and is great. I use them for both Sirius XM and with the phone in the car.
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds themselves are great, but the fact that you need a proprietary charging case is kind a hassle if you lose it.
I would recommend this to a friendWorks Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds works as described. I don't know how long they will hole a charge as I have not reached their limit yet.
I would recommend this to a friend- Cons mentioned:Volume
A Lil' Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the design of these, unfortunately they weren't loud enough!
No, I would not recommend this to a friend Excellent technology for the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are state of the art technology. They are comfortable and people can actually hear you loud and clear.
I would recommend this to a friendGreat purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best wireless earbuds that I’ve ever had. They are a must have!!
I would recommend this to a friendEpic headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the JLab Audio - Epic Air Elite True Wireless Earbud Headphones for my son and he love using them at the gym.
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was going to buy the apple wireless earbud , but when I seen this I thought it would work better for me!
I would recommend this to a friend