Customer Ratings & Reviews

I was very pleased with the sound quality, comfort, and cost, but after just three months of light use, the charging case no longer works! It is such a shame, as I really liked this product initially. I began the process of filing a warranty claim, but then I found that you have to package the item and pay shipping and handling to return it to JLab before they will consider your claim, which is a big hassle and disappointment.

These things plug up my ears and make it sound like I’m under water. But after a few minutes, they keep falling out of my earS

The sound is not quite as good as the JLab Icons, but for the price they are great. I use them at work and lost the Icons, so cheap is ideal.

Sound is fine but the fit almost hurts after a while so these don’t get much use

Sounds good, but the right ear bud stopped working after a couple months and customer service never responded.

Sound is good. Battery time is excellent. Only downfall is they don’t stay in my ears as easily as others I have had. Good value for price.

I purchased these earbuds November 2024 they worked fine until this week, the first week of May 2025, 6 months in and I can’t get both earbuds to pair at the same time. I have tried every Troubleshoot step advised and they still aren’t pairing at the same time.

Okay for the price. 3 different size caps for your ear canal. Volume is low at the initial pairing.

they support your quiet time and relax-mode, travel or cooking

It is a decent product. Just purchased it for my daughter, as she broke her previous headphones, and overall they work Ok for the price.

I expected more from these. The sound quality is just ok and the speaker function for talking on the phone is ok. These do not stay in my ear unless I'm motionless which is frustrating. They do the job I suppose but I think I'll tick with my regular go to brand.

Overall this is my 3rd pair, it keeps going out every month for me, not sure if it’s me or the product but overall you can’t beat the price

I bought two pairs of these headphones about five months ago. For one pair, one earbud stopped working after about a month of using them about five hours a week. When I switched to the other pair, one earbud just didn't work right off the bat. I tried resetting them both and tried out a few tricks I found online, but no luck. I looked into getting a replacement from the manufacturer, but you have to pay to ship it in to them and count on their goodwill to not blame the problem on you, so I decided to go with having one functioning earbud for each pair. I guess the one lucky thing of this is I have one functioning right earbud and left earbud between the two, but would prefer to have two functional pairs. Apart from having one side not work, they now don't even fully charge or keep their charge for very long. Once they both fully die, I'll invest in a better pair.

Get what you pay for Very low price point sound is good but difficulty keeping in my ears even with trying different size buds

Good for the price, the “smart” functions don’t work the way they should though. I use them for the gym and they are fine

Not the greatest if you have large hands ,hard to get out of case, also would not stay in ears, had to return, Also music would srop and start

Sound is good; difficult to remove from charging box

I think we would have liked these, but they did not fit our ear very well. They came quickly and were in a nice case.

Bugets earpods, you get what you pay for. I returned them shortly adter purchase.

Good battery life. But so much background noise when on calls.