Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $24.99

Customer reviews

Rating 4.5 out of 5 stars with 7447 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the GO Air Pop True Wireless Earbuds, particularly praising the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and low volume, while others have experienced problems with charging one of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 332 Showing 6,621-6,640 of 7,447 reviews
  • Rated 3 out of 5 stars

    Waterproof

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not water proof at all I would not recommend these to any one at all

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      The JLab Go Air Pop True Wireless Earbuds have an IP rating / waterproof rating of IPX4 for the earbuds only. This means that these earbuds are splashproof and sweatproof. Unfortunately, they are not waterproof. If you ever need any assistance, feel free to reach out to our customer support at support@jlab.com or give us a call 1-405-445-7219 8am-4:30pm PST
      We're happy to help - Lourdes #TeamJLAB jlabaudio-conv

  • Rated 2 out of 5 stars

    Good ear bud

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked them when I first got them, but after a while they pop out of the ear and sometimes drop of fall out of the ear, and now I don’t have them anymore so on to the next pair.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 3 out of 5 stars

    Average

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cool to hear music but to be on phone calls not that good the other person cant really hear you good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh ok

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as you'd think n9t great for warehouses but dor a quick cheap pair sure.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    First try

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky, doesn’t really stay in ear, continuously falls out while wearing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Durable

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid design my kids have had these for a year now and still work great

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for the feedback, Reba = ) If you ever need any assistance, feel free to reach out to our customer support at support@jlab.com or give us a call 1-405-445-7219 8am-4:30pm PST We're happy to help! - Lourdes #TeamJLAB jlabaudio-conv

  • Rated 2 out of 5 stars

    Not recommended

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and used 1 time then put in case and in my purse they did not hold the charge. As soon as I take them off the charger they show a red dot instead of blue.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 2 out of 5 stars

    Unuseable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the item. The item would not fit in my ears. I have to take out the cushions because they are too big. The package did not come with the small second size. So I could not use them.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 2 out of 5 stars

    Thought they were great.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son about two weeks ago. He said they sound great he loved them, till the battery died and they wouldnt charge. It would say charged 50% and 5mins later youd hear disconnected. They died. The right earbud wouldn't charge. Top charge was 40%. So we are returning them. Need to see what other earbuds are good and affordable.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 3 out of 5 stars

    Great budget earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are one of the best cheap earbuds on the market right now. They are definitely worth the price...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Amazing earbuds but now are poor quality.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th pair of earphones...reason for the one star? Well, I bought the skin color earbuds and of course it wasn't the one I wanted but, I kept it because I was too lazy to return it. Well, the left earbud had either no sound or it would cut off, so I returned it and got my now 4th pair. This one has poor connectivity, my phone cannot be in my pocket and I can't go a few feet from my phone/laptop or else the earbuds won't connect. Such a great earbud but now it's not the same quality as the older ones.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Hurt my ears

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me these are the worst headphones i have ever put in my ears. Cause a good bit of pain. For some people these are probably perfect but for me they hurt my ears. I have only found one set of earbuds that dont hurt my ears and They are no longer made and the current replacement model is very expensive compared to the price i paid years ago. I hoped these would work for now but within 10 minutes my ears hurt. I even tried different rubber tips but it didn't help. If basic earbuds work for you these should work for you but they dont for me.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 3 out of 5 stars

    Not bad for the price

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound in one of the earbuds goes out occasionally. Can be very annoying.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ears phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good.i like it..............................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality only one flaw hard to answer calls.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unbelievable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now don’t get me wrong the sound quality is great but one of the ear phones does not work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough when using just one earbud. Ok for the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    NO so good Pods

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No the Best , but sound Good, A little heavy , pods

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for your feedback. jlabaudio-conv

  • Rated 2 out of 5 stars

    Great Look, Not a Good Feel

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't able to properly connect to my Nintendo Switch. Instructions were also a bit confusing! Only one earbud would connect while the other wouldn't. Couldn't seem to get it to work for myself unfortunately. The quality and look of it is VERY nice and sleek, but sometimes you get what you pay for. Hopefully my niece can fix it so I gave it to her.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    Average at best

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent when on sale. The pods are not very secure so they may pop out your ear if you are too active.

    I would recommend this to a friend