Customer Ratings & Reviews
- Model:
- EBGAIRPOPRMVE124
- SKU:
- 10180107
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the GO Air Pop True Wireless Earbuds, particularly praising the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and low volume, while others have experienced problems with charging one of the earbuds.
This summary was generated by AI based on customer reviews.
Stopped working after a week
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for these. They were working fine for a week and then suddenly stopped working even after I had charged them for 5 hours! I guess you get what you pay for.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi,
We're sorry to hear that your Go Air Pops stopped working. We've got you covered with a 2 year manufacturers warranty. Please send us an email (support@jlabaudio.com) or give us a call (405-445-7219) when you get a chance and we can discussed getting those replaced for you. Thanks, JLab Audio Customer Support
you get what you pay for
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great at 1st but after daily heavy use only lasted about a month before one airbud started dying out
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
Missing earbud cushions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the earbuds themselves are fine, I did not get the extra cushions that I was supposed to get. Can you send, please.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Happy to help here! Please email us at support@jlab.com.
not turning off in the case, Right bud runs 10 min
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item from Bestbuy on Dec 27, 2021, . It was working good for 2 weeks then it has 2 issues: 1- It didn't turn off when I put them back in the case, never. 2- the right bud charged full then dropped very quickly to 20% (less than 5 minutes) then to 0 after one minute, while the left one can run for 6 to 7 hours!! I tried several attempts to fix it like factory reset ( 7 tabs) never worked. also tap and hold for 3 seconds to turn it manually, never turned off till battery finished.. Please help
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Raif68,
That is really strange. It's difficult to say for sure without inspecting them if the issue is in the charging case or the earbud. Rest assured we've got you covered with a 2 year manufacturers warranty. Please send us an email (support@jlabaudio.com) or give us a call (405-445-7219) and we can discuss getting them replaced for you. Thanks, JLab Audio Customer Support
Pretty good.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad. After some use the silicone hurts my ears and they don't stay in very well. They have 3 different sizes. Sound quality is good.
I would recommend this to a friendMeh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Felt like cheap plastic and the sound was not that great. Only one earphone worked out of the box. Id spend more money for better earphones. Probably for a kid itd be alright
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Not bad for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it isn’t bad but the ear buds them selves decide to slid off my ear every once In a while and they aren’t to loud but like I said for the price it ain’t bad
I would recommend this to a friendNice budds!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered to Best Buy faster than expected. Work very well. Inexpensive. Stay in ear fairly well but I won't workout with these in my ears.
I would recommend this to a friendMeh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty uncomfortable and awkward, not my first choice for an earbud.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Good quality for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonably priced earbuds that have been great. I love the color and havent needed to charge in the last 2 months with regular use.
I would recommend this to a friendKeep your box in case for the warranty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this but I had two of them and they both broke within a week. I probably got unlucky with these but either way it was still a bummer.
No, I would not recommend this to a friendOkay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very comfortable and always fall out on f my ears. I got them last minute for a trip, but would not get them again.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi! The Go Air Pop comes with extra earbud tips in different sizes.
Back up
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these on sale, as a back up to my more expensive earbuds. Sometimes they worked and sometimes they didn't. I wouldn't recommend
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Sorry for the troubles this may have caused. Please feel free to reach out to our customer support team to get a free replacement under warranty. You may reach us at support@jlab.com or give us a call 1-405-445-7219 8am-4:30pm PST We're here to help = )
- Lourdes #TeamJLAB
Air Pod review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a couple of weeks, but for some reason the right air pod has stopped working.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
Good For The Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, small complaint is connecting them for the first time you may have to re-do it due to one ear bud not syncing the 1st time.
I would recommend this to a friendDisappointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay for listening to audio books, but music is distorted. Main issue with them is when using them for calls. EVERYONE has issues hearing me.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Will, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk don’t waste your money! People could barely hear me battery dies too quick
No, I would not recommend this to a friendJlab ear plugs
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bad, doesn't work all the time bad quality. Right ear plug doesn't work.
No, I would not recommend this to a friendOnly buy if on sale
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it, I wouldn't recommend these ear buds unless they are on sale. Paid $19.00, I may purchases them if they drop under $10.00
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Not good at all
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for these like base trouble and everything in between. They don't get loud. You have to turn it up 3/4 full just to hear that at a low level
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We would love to help provide some troubleshooting tips or assist in processing a warranty claim. Please reach out to us at support@jlab.com