Customer Ratings & Reviews
- Model:
- EBGAIRPOPRMVE124
- SKU:
- 10180107
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the GO Air Pop True Wireless Earbuds, particularly praising the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and low volume, while others have experienced problems with charging one of the earbuds.
This summary was generated by AI based on customer reviews.
You get what you buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wasn't a ear bud for me. I didn't care for the volume control. Volume wasn't loud enough. Back to the drawing board for this item
No, I would not recommend this to a friendGet what you pay for
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely get what you pay for. I got these to link up to my phone one time but it was a process each time I wanted to use them. Not worth the headache.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
You get what you pay for
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were ok. They picked up every sound and had semi staticky feedback. Sounded like you were in a tunnel when talking on the phone.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Pick up a pair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic value. Once you pair with your device, they will connect automatically when you pull one out of the case. Great.
I would recommend this to a friendDO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were recommended by a store associate. One stopped pairing/resetting w/in a month, but after 2 weeks. Not exchangeable. Was told we should have bought a protection plan. Best Buy does not guarantee their products will function properly beyond 2 weeks. I'll be purchasing a replacement elsewhere.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
Cheap for a reason
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes these earpods are very cheap but I expected them to work for a decent amount of time but that is not the case. One earpod already has no sound after about a week. Very disappointing and a waste of time and money. Not a good product.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Sounds good but
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good in your ear but they are a hassle to stay in your ear, they fall out so easily and are so easy to lose
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com.
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds didn’t work after awhile disappointing never will purchase again
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about this. We want to make sure you have the best experience possible. Please email us at support@jlab.com, and we'll get back to you as soon as possible.
JLab
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new JLab GO Air POP True Wireless In-Ear Headphones in black. The sound is great and perfect for my small ears.
I would recommend this to a friendHard to remove out of case.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's hard to take these out of the case. There's no where to grip the buds. It's bad enough that I want to return it even though it's a good price.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Ear buds always fall out of ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have good quality sound… when the earbuds will stay in my ears. That’s the problem, they always fall out. Very annoying.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
ugh no
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Go for for some jib trues instead. These are uncomfortable and fuzzy sounding
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds fall out of your ear more often than not. I’ve tried all three ear bud sizes and it doesn’t make a difference.
No, I would not recommend this to a friendWorth the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and great product truly enjoying my purchase really does much better than apple earbuds just my opinion
I would recommend this to a friendGet what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was good. Fit was not. The provided pieces to adjust fitment are very hard to get on and off without fearing you will tear them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. I would suggest to try out the Go Air Sport as the hook provides a better fitment. We look forward to speaking with you!
Davian
#TeamJLAB
Can't beat these for the price!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No fancy features, but you really can't beat these for the price. They fell solid, fit nicely and sound great!
I would recommend this to a friendNot great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They wouldn't stay in my ears. Also you can not use just one. They wont work unless both are removed from the case.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
Davian
#TeamJLAB
They’re ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long battery, but I could barely hear out of them.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
So good…
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this earphone.it adjust well in my ear. Music clarity is so good .I used this headphone everyday.
I would recommend this to a friendWorthless
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not worthy of buying them. Just save your money and buy something better.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .So sorry about this. Please email us at support@jlab.com, and we'd be happy to help.