Customer Ratings & Reviews
- Model:
- EBGAIRPOPRMVE124
- |
- SKU:
- 10180107
Customer reviews
Rating 4.5 out of 5 stars with 7448 reviews
(7,448 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the GO Air Pop True Wireless Earbuds, particularly praising the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and low volume, while others have experienced problems with charging one of the earbuds.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
It's 20 dollars, it makes sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes sound, incredibly poor sound, but if you need something bluetooth that makes noise and you have literally no money, Well, here you go.
This review is from JLab - GO Air POP True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, if you are using with a windows device make sure you have GO Air POP Stereo selected. If you do not, the sound quality will not be at its best. -JLab
Rated 1 out of 5 stars
Don’t do it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Go in an out while working out do not buy will not purchase again you get what you pay for.
This review is from JLab - GO Air Pop True Wireless Earbuds - Rose
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to go off of. Out of the package only one would work. I couldn’t get the other one to turn on nor sync to my Bluetooth
This review is from JLab - GO Air Pop True Wireless Earbuds - Rose
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. Stopped working after a couple months. Made appointment to get fix. Team member told me, they are to fix it nor replace it.
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Torres, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Rated 1 out of 5 stars
No good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds quit working not even 2 days later I do not recommend they are not even worth a dollar
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Rated 1 out of 5 stars
Headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case doesn’t charge I had to use my old case to the headphones I lost to be able to use them
This review is from JLab - GO Air POP True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about the issue. Please contact us at support@jlabaudio.com, and we'd be happy to help.
Rated 1 out of 5 stars
Great Bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent bluetooth so far I haven't had any issues. The bluetooth last about 8 hours each before I have to switch to the other bluetooth.
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
I would recommend this to a friendRated 1 out of 5 stars
Earbuds Quit Working after 4 Months!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these in August 2022. It is now 4 months later (December 2022) , and they no longer work, even after a full charge. I use these less than 10 hours per month as I have a wireless speaker that I use when I am at home. When I put the earbuds in my ears, the speaker says "Battery Full". About 2 minutes later, the speaker interrupts stating "Battery Low". Approximately 2 minutes after the Battery Low notification, the speaker says "Goodbye" and shuts down. It seems to be the left earbud. The right earbud is working right now. If I keep the left earbud in the charging case and just use the right earbud, it doesn't shut down. If I have both earbuds in my ears, the entire system will shut down after a few minutes. I don't expect electronics to work much past a year or two, but 4 months is completely unacceptable. I don't wear them every day. I wear them about 2 hours per week at the most. I use a Bose wireless speaker when I am home. I only purchased the earbuds for when I am traveling.
This review is from JLab - GO Air POP True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Nope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The piece is too big for my ear I’ve tried different rubber components but it causes more pain to wear. Sound quality is fair.
This review is from JLab - GO Air POP True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
Davian
#TeamJLAB
Rated 1 out of 5 stars
Need dto be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was going to be a good $25. No nosie Cancelation at all
This review is from JLab - GO Air Pop True Wireless Earbuds - Slate
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Rated 1 out of 5 stars
Alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay need to have the noise cancellation feature
This review is from JLab - GO Air POP True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Rated 1 out of 5 stars
Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks keep going in and out the worst headphones I have ever had
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .So sorry about this. Please email us at support@jlab.com, and we'd be happy to help.
Rated 1 out of 5 stars
AirPod review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to buy a special charging cord separate. Should have came with the AirPods.
This review is from JLab - GO Air POP True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for the feedback. The Go Air Pop charging case has a built-in connector that can be plugged into any 5v 1a USB port. You can also use your phone's charger adapter.
Rated 1 out of 5 stars
No bueno
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones were good but I had problems with my charging case .
This review is from JLab - GO Air POP True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
Rated 1 out of 5 stars
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not what I expected, they do not turn on at pressing on them,I have to put it back on the case for them to turn back on smh
This review is from JLab - GO Air POP True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Wont stay connected to my phome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasted my money and best buy charges a restockimg fee
This review is from JLab - GO Air Pop True Wireless Earbuds - Lilac
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
Rated 1 out of 5 stars
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this really needs noise ANC. It is almost impossible to use it in public places
This review is from JLab - GO Air POP True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible.
Rated 1 out of 5 stars
I dont recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right side stopped charging within 3 weeks of purchasing.
This review is from JLab - GO Air Pop True Wireless Earbuds - Teal
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Rated 1 out of 5 stars
Not a fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like them at all. The sound is awful. I'm going to stick with the same ones that I get all the time from Best Buy.
This review is from JLab - GO Air POP True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Rated 1 out of 5 stars
DOA
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective out of the box. Was told to return them. So I did and got something better.
This review is from JLab - GO Air POP True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friend








