Customer Ratings & Reviews

Love them they are loud and great fit in my ears ♥️♥️♥️♥️♥️

Very good! Comfortable in ears. Loved the quality.

Bang for your buck and these babies sound amazing!

Last year I got a pair of these in Teal. Loved them. The battery life is great and I love that the case holds a charge so I can charge them without having to plug it in all the time. The only problem is that I do take them with me but the case doesn't have a way to attach it so I don't loose it. I lost it. I was bummed, best pair of inexpensive earbuds that actually paired with my iPod. So I went and got another pair in Slate (so that if I come across my Teal ones, I'll know I found them LOL). So far these are just as good. If someone found my lost pair, I hope they like them as much as I did!

I had bought these because I'd hoped a smaller earbud would mean a better time sleeping in them, but I couldn't even make it long enough to go to sleep. The sound quality is good, but they keep falling out of my ears, they hurt my ears far more than larger models for some bizarre reason, and most importantly, the design of the case is a nightmare for those of us with arthritis, tendinitis and other issues with fine motor skills. This is because the earbuds need to be pinched out of the case with a great deal of force because the earbuds themselves are significantly smaller than other models and the indentations of the case are very deep-set. Just trying to test these out has caused me to have a tendinitis flare, so I'm going to be in pain for days thanks to these garbage earbuds. JLab, why not simply use the design of the Air Icon True across the board? That one was flawless for folks like me who don't have the physical capacity to grip tiny things with large amounts of force. At last census count, it was estimated over 1 in 8 people in America are physically disabled to some degree, which is likely an undercount. Is our money not good enough for you? Why not make your products accessible to everyone by default?

It’s hard for me to pick it out from the nest of in-Ear phones which were bought three weeks ago and I’ve been trying to learn how to pick it out. My body weighs 140 LB for 5’4” high. So I don’t think that my fingers are too thick for doing that.right now I use a loop weaved by thread and wear it to my in-ear phones before putting it into nest. It’s easy to put it out by this way.

I barely used the item for a month and the right side stopped working. I followed the troubleshooting guide and it didnt fix the issue. Has anyone encountered similar issues??

All the were sorry''s is NOT good enough, Personally i Hate the word sorry, its like we will correct and do better and support is very important and if their so many problems that should tell you something, Back in Old days , Some are so smart their down right stupid, its like most their never put personal use to the test be all the for releasing to the public way up to a year of use of developers personal use NOT a bunch of BS to milk people put of their hard earn money and keeping at a very decent price especially for seniors who are on fixed incomes. (Universal for all wireless,WiFi and Bluetooth (Tv's,Stereos,Car Stereos,Pc,Laptops, androids and apple compliance,Covering all sound formats etc.al) Clean Noise Cancelling sound,Great high bass adjustments and comfort.Last long charging for hours and days of top enjoyment and comfort. Be the Best top of the line in the market place keeping price down. This way you will rake in the money at a very low Best price. Ps: Dont talk the talk BUT walk your talk by backing it up an stay at the top of your field in all areas

Between microphone barely picking up my voice and disconnection/battery issues on almost every pair I had (the one thay did work as long as i had them suffered the fate of water damage), I just don't think the quality control on this product is that good. For heavy users, invest in something more than this for longevity and features.

Tinny don't sound good Hard to get in and out of case (slippery) The buttons suck, if you get a hair touch a button your movie jumps back to the beginning but if you try to use the buttons like the manual says no luck These are junk , it takes at least 4 tries to get both to pair

The touch controls are SO ANNOYING, I can't stand them. There needs to be a way to turn them off. I try to listen to music while I'm working in the rain and my songs just skip nonstop! I try to adjust them and the volume changes, or the mode switches. If I want to change my music or the volume, I'll do it on my phone not the confusing annoying touch controls. There's already a very easy way to do these things, absolutely no reason for touch controls.

Def not as good as my AirPods, but the price was right and they’re good backups.

Great for listening to music, but not for talking on the phone

This product has quality sound, but picks up background noise

Bad experience. Purchased while traveling. Spent entire day trying to charge. Failed to charge. Left chsrging for 12 hours, still wouldnt charge. Customer service was no help. Sent my bank statement and they refused to refund or exchange unless I sent them a picture of destroyed buds I already threw away. Poor quality control, big hassle for service. Do not recommend.

I got 2 of these and they only worked on 1 device. To have it work on another device I needed to have my device (iPhone) forget device and installed it to my mac mini and have to do the same thing. The other one was for a family member and it was the same thing for them as well. These JLab Go Air Pop's aren't dual connect that they say it is in their website.

dont stay in ear to well also if i leave off for a week sometimes they need to be charged up again afrer 2 months

The earbuds broken! I used earplugs after charging 2-3 timew with my cell phone; now the right does not work, no blue light flashing or solid to state its charged. The left works (audio and turns down sound) but I need the right to turn up the volume. I tried testing and resetting as instructions states, no luck! And when you bend down, most likely the buds fall out, inspite of selecting 'correct' size end. My $20 spent is lost, do not buy this product!

took forever to.get them to connect to my phone doesnt have a very long battery life and takes forever to charge them

These things sound tiny. No base response to speak of whatever. Aren’t worth the cost of shipping or driving to return them