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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 127 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 127 reviews
  • Pros mentioned:
    Comfort, Connectivity, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Too basic

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work remotely and spend several hours a day on my phone or on video conference calls. I like using a headset so I can keep my hands free to type. I found this JLab headset and decided to try it. I ended up not using this one, but instead swapped for the next step up, the GO Work Wireless Office Headset. Here’s why… This GO Work Pop Wireless Headset is light and fairly comfortable. The earpiece padding is good and the headset easily accommodates my large head. The boom mic is in just the right position. I like that it can connect simultaneously to two different Bluetooth sources. I paired it with my phone and computer. When the phone is not in use, it connects to the computer for use with video conferences like Zoom or GoTo. When a call comes in or is placed on my phone, it automatically switches to it. This is a great feature and makes this headset easy to use in my home office environment. I have a few minor complaints about this headset. The biggest is that it lacks a mute button. I know I can use the mute feature of my conference call software or phone, but having an easy to locate and activate mute function is really important to me. Another thing is that the earpieces are a bit small and the padding is not very thick, so I get a lot more ambient noise than I’d like. When I tried the next model up, the “Office” version, it solved both complaints with a mute button and larger, more thickly padded earpieces. I will say that other than the ambient sound intrusion of the Pop headset, both sound equally good. My advice is to skip this one and spent the extra few dollars on the Office model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headsets ,love that it’s wireless and get a lot of compliments from coworkers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best wireless headsets I have ever purchased!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I listen to pandora on these headphones im very impressed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re pretty color, but they’re heavy and they don’t seem to stay in place. I’ll be returning get a more comfortable pair.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for teams meetings

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issue great for Teams meeting. Clear sound and good microphone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work as good as some much more expensive headphones I’ve had.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality good but too small for my head

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine but they give me a headache if I wear them for more than an hour or 2. Since I'm on calls all day, that's not great. I think it's because they are just too tight. I can feel the metal piece that goes over your head pressing into the top of head no matter how I adjust them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too many hot spots

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ears feel hot, top feels hot, microphone boom should be longer and flexible. Ok value for the cost but not amazing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset for the kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need it a good headset for the kids that didn't have the fake leather in the ear. this items works great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good in every aspect. Connect fast, good mic, good sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mdalam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Nice color and good sounds. I enjoy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Work Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for working at home. Battery least entire shift.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headset for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these the best headset easy to use holds charge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall solid headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far. Solid Bluetooth headset for WebEx work calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple , yet functional

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the price! Not fancy like the wireless ones but it gets the job done!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good for work from home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone good for when I have to work from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Estate Investor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to block out unwanted sounds for the call party and only deliver the clear sound of your voice.. Great asset taking calls on the go and remain professional

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well you get what you pay for with these headphones. Sound quality is mid at best and they are not durable at all. The left plastic piece snapped after about a month of intermittent use. These were only being used for a remote work situation and failed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheaper options with more features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is too expensive for what it doesn't come with and that's a on device mute button. What's the purpose of being mobile from your desktop when you have to go back to it every time you have to speak.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We'll be sure to take note of this. Thanks for the feedback. jlabaudio-conv

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