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Customer Ratings & Reviews

Model:
HBGWRKPOPRBLK4
SKU:
10998734
$39.99

Customer reviews

Rating 4.1 out of 5 stars with 128 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are satisfied with the GO Work Pop Wireless On-Ear Headset, especially the excellent sound quality it provides. Many users also appreciate the long battery life and the comfortable design for extended wear. Additionally, the reliable Bluetooth connectivity makes it easy to connect to various devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 128 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mdalam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Nice color and good sounds. I enjoy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Work Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for working at home. Battery least entire shift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall solid headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far. Solid Bluetooth headset for WebEx work calls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good for work from home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone good for when I have to work from home.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity

    Rated 5 out of 5 stars

    Perfect for teleworking!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer headphones and extremely comfortable. Connecting to computer via Bluetooth couldn’t get any easier.

    I would recommend this to a friend
  • Cons mentioned:
    Button layout

    Rated 2 out of 5 stars

    Cheaper options with more features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is too expensive for what it doesn't come with and that's a on device mute button. What's the purpose of being mobile from your desktop when you have to go back to it every time you have to speak.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We'll be sure to take note of this. Thanks for the feedback. jlabaudio-conv

  • Rated 5 out of 5 stars

    Simple , yet functional

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the price! Not fancy like the wireless ones but it gets the job done!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity
    Cons mentioned:
    Button layout
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Light headphones with a boom mike for work or play

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for an inexpensive set of wireless headphones that can be used for work and entertainment, these just might be the set. JLab makes a full range of headphones and earbuds, so if this particular set doesn't meet your needs, check out their other models. I prefer headphones to earbuds, I don't really have any preference if the headphones are over-ear or on-ear. These happen to be on-ear and are pretty light and comfortable to wear for a long period of time. One semi-complaint is that there isn't padding on the headstrap. Since I don't have any hair on top of my head, headphones with a padded strap are a preference for me. These aren't too bad though, since they're so light and there is a thin strip of rubberized material on the headstrap so that your head isn't on metal. There is no dedicated left or right for this set, the boom mike rotates to either side, so you can have the mike on whichever side you want (or lift it up so it's out of the way if you're not using it). This headset connects to your devices with Bluetooth. I was able to pretty easily connect with several devices, including Android phones, a Smart TV, a Windows desktop and a couple of Windows laptops. The only device that had any issues was the Windows desktop. Once connected to the desktop, if I moved around or even moved my head, the sound was interrupted. Since this only happened with one device, it likely was an issue with the desktop's Bluetooth. All the other devices had good sound even when across the room from the device. This headset would benefit from more buttons, but since it's a small set, I can understand why they opted not to. The Power button turns the set on and off, answers/rejects calls, plays/pauses music, contacts Siri or Google and connects via Bluetooth. The length or number of presses of the Power button is what decides what you're doing, which can be confusing. I think most people would opt to control most things from their device rather than the headphones. Using the headphones and boom mike for phone calls is easy once paired with your phone. The calls sound clear and I was told by people I spoke with that my voice was clear as well. Charging is done with an included USB-C to legacy USB cable. Once charged, the headphones hold a charge for a long time, since I used it for a lot of music listening and TV watching and was only down to 80 percent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps with wireless aspect but the connectivity is poor and the calls are not clear, the battery is good but I wouldn’t recommend if you are constantly taking calls.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 3 out of 5 stars

    Beware - does not self mute.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset does not self-mute when mic is rased up like other non Bluetooth headsets do. Make sure you mute yourself on any zoom or Teams call

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not compatible to my laptop and the client’s were having trouble hearing me. I believe it work but unfortunately was not for me. I was able to hear the client's clearly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well you get what you pay for with these headphones. Sound quality is mid at best and they are not durable at all. The left plastic piece snapped after about a month of intermittent use. These were only being used for a remote work situation and failed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ZOOM BAM BANG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new headset for therapy and doing Zoom stuff online, SO this headset with the Mic ARM is just what i needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    affordable and gets the job done. Cords tangle but good product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it's Preference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously purchased the JLab with the cushioned headband. I needed a replacement and I picked up the wrong pair. I prefer Model HBGOWORKRBLK4/ Sku 6460025

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I use this headset between my two jobs and it works wonders!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ears and Voice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my home office and so far it's performed very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Kinda works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. Bluetooth sync button fails to work intermittently. Sound is ok

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv

  • Rated 5 out of 5 stars

    An awesome headset!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works perfectly for my work from home job.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Decent entry headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great basic headset for someone who isn't on the phone for eight hour long shifts. If you want something reliable that won't break the bank for quick calls then you can't go wrong. This is fairly comfortable and the material on the ear pieces was a lot higher quality than I expected. I don't love the metal bar for the headband portion but it gets the job done. Sound quality is decent and the volume is as well. It doesn't do a ton to block out background noise but voices are clear so if you don't need noise cancelling this would be a good option. The most impressive thing about this headset is the battery life. Easily lasts a week if not longer with moderate use. This charges quickly too if you do forget to charge it. This was easy to setup and connect like most things from this brand. I didn't test with music or anything but with how calls sound I think you could easily use this for both as I listened to prerecorded meetings with music in the background and had no complaints.

    I would recommend this to a friend