Customer Ratings & Reviews
- Model:
- EBJBUDSAIRANCRBLK82
- SKU:
- 6426504
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the JBuds Air ANC True Wireless Earbuds for their exceptional sound quality, long battery life, and affordable price point. Many users rave about the crystal-clear audio and impressive bass, making them ideal for casual listening. The earbuds also provide great comfort, with users describing them as lightweight and comfortable to wear for extended periods. However, some users have expressed concerns regarding the fit during sports activities and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Taking them back
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matter of fact taking these back the right side stops working after a few seconds and these have always been my favorite brand of earbuds
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219.
Piece of junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left side earbud does not work at all and died while it was playing. I tried to recharge it, its not charging at all totally dead as nothing. I dont want to recomend this piece of junk. I'm so upset!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Absolute Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute Garbage. True Battery life is about 45 minutes. The volume will not exceed even half the volume of a 29.00 pair of Jaunt X drug store ear buds and the batter life is near useless
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
No product to exchange
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right control button didn’t work. When I went to exchange it for one that did - Best Buy didn’t have the same model to exchange.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help.
For assistance, please email support@jlabaudio.com or call 1-405-445-7219 8am-4:30pm PST
- Lourdes #TeamJLAB
Great sound but will break down on you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No matter how much trouble shooting, it seems like the right earbud refuses to work. I'm over it.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you.
Defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was defective in the package . Too good of a deal I guess . Returned them for a Sony pair that was $150 Can’t skimp on quality . You always get what you pay for .
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Save up your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having them a little over a month one stopped working! I knew I should have spent a little more and got better stuff!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
- Cons mentioned:Pairing
Pairing issue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can pair both sides but only one side works or the other , they wont sync together
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Please contact us at support@jlabaudio.com and we will help you out.
- Pros mentioned:Anc, Battery life, Sound quality
Not as Good as Other JLABs
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned several JLAB brand earbuds, and comparing these JBuds Air ANC True Wireless earbuds to those, I’m sorry to say but these just don’t measure up. But I have noticed that the charge time on these earbuds does last a good long while, though I’m not sure about the 40+ hours that they claim. Pairing these particular model earbuds with my cell phone was a bit of a chore. It took a few tries. In addition, although they were fully charged and synced via Bluetooth, occasionally the earbuds would lose connection, especially during phone calls. Not great. :/ Sound quality was just fine. And while on a phone call, I could hear and be heard with no hollow or tinny sound, or lag. The touch controls for the earbuds are easy to learn and memorize. You’re able to customize your EQ levels between Signature, Balanced, and Bass Boost mode. You WILL hear the difference. Switching the ANC (active noise cancellation) on to Be Aware, lets you enjoy your audio while also allowing outside noises to come through - like for safety, if you’re out walking or jogging. As for Movie Mode, in all honesty, I didn’t really notice any significant benefit to this feature. The storage/charging case has a USB charging cable attached which is meant to be plugged into a USB compatible port (not included). I really find this to be one of the most convenient features with every pair of JLAB earbuds I own, including these. The ‘Cush Fins’ have a tendency to not stay in place on the earbuds themselves, and I worry that at some point when removing them from my ears to place in the storage/charging case, that they will fall off and get lost. Which would suck, because there is only one set included. The size of the earbuds may present a problem for some. They fit in my ears just right and stayed put as I was moving around the house, and I get pretty active chasing after my dogs. Using these for sports activities may not be ideal, unless used indoors for doing workouts or exercising. I wouldn’t go jogging with them. But then, they aren’t marketed as being sport earbuds, so ... Oh, and after an extended period of time wearing them, when I took them out, my ears did hurt a little. :( Still, but for the few ‘Cons’ I’ve mentioned, these JLAB JBuds Air ANC True Wireless earbuds are decent enough for their price point. And the JLAB brand is one I would recommend.
I would recommend this to a friend 
Nothin but static when music isnt playing
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible sound with terrible noise canceling. The static hum was bad too. Just spend the money on beats instead
No, I would not recommend this to a friendHard pass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to use the dual device function properly. Would connect to both devices but the sound and call quality was horrible.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
JBuds for Christmas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are to be a gift…so, they haven’t been used yet, but we’re on the top of the list!
I would recommend this to a friendJlab earbuds are a bust
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There seems to be an issue with all Jlab ear buds. I’m on my third pair now and they all have had one bud stop working.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, if you follow the reset instructions you can sync your earbuds back together if one stops working. Additionally- JLab has a 2-year warranty on all wireless products! -JLab
HOLY SHEEEEEEEEE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise canceling earbuds on the market and nobody can convince me otherwise
I would recommend this to a friendNOT GOOD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BAD PRODUCT COULDN'T PAIR TO PHONE TOOK FOREVER TO CHARGE. WORST THING I HAVE EVER GOTTEN FROM BEST BUY
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Great bud!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, great noise canceling, would recommend and buy again.
I would recommend this to a friendGarbage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was horrible and ear fitment was a tragedy
No, I would not recommend this to a friend$75 for this piece of crap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.$75 for a piece of crap device that was dead on arrival!!!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .So sorry about the product you received. We recommend reaching out to the retailer about this. If they can't assist, we'd be happy to help. Just email us at support@jlab.com.
Stopped charging after 2 days
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought these 2 days ago and they will not charge. This is our 3rd pair in 2 years. Not worth the money IMO.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, make sure you are using a 5V 1A charger. -JLab
Poor quality sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had no dynamics or low end, unimpressive to say the least This is coming from someone that’s in the business.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab