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Customer Ratings & Reviews

$39.99

Customer reviews

Rating 4.5 out of 5 stars with 290 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the JBuds Ergonomic Wireless Mouse, particularly its comfortable design, long battery life, and ease of use. Many appreciate its overall performance and reliable connectivity. However, some users have reported issues with the scroll wheel, and a few find the size takes some adjustment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 290 reviews
  • Rated 1 out of 5 stars

    Defective products, I would avoid these

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were on sale so I gave it a shot. Right away I could tell the scroll wheel was noisy and sounded flimsy. I sent JLab a video of it and they said they would send it along to their product team. My computer was never able to recognize this mouse despite using the JLab software and talking to their support. They sent me a replacement mouse, which was great, but the JLab software again did not recognize the new mouse so I was never able to customize the buttons. I had to resort to just using the mouse as is. A few months go by and the noisy scroll wheel suddenly broke after very light use. Interestingly, the same thing happened to the replacement mouse JLab sent me. One mouse got even lighter use than the other one yet both still broke.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wish it worked as needed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the mouse however it malfunctions and is unusable

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless works good. Had a lot of issues with the Bluetooth connection, would not keep the connection.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 1 out of 5 stars

    Just Don't Buy It.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse as an alternative to my 3 year old Logitech MX 3S which was recently deceased. I thought that the $39 JLab would be a better value than the $120 Logitech. NOPE!! I returned this mouse. It made my hand hurt; it did not track accurately; sometimes had to turn it off and then back on in order for it to activate. I spent the money, got the new Logitech and now all is well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless mouse ergonomic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not adjust to the feel and had to return it but love the concept if you can get used to the shape

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned as it stopped working for no reason and was fully charged

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Ehhhhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slowest pill rate ever. Cheap and light, hard to grip and move. No adjustments or software.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the button to switch devices wasn't on the bottom of the mouse.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable and awkward to the touch! Weird compared to typical mouse design.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Puts more pain than my old one! I would not buy anything like this one!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    JLab Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse worked fine for about 2 weeks. Then it would not respond. I had to return to the store. I’m not sure the “ergonomic” feature is an improvement. A regular mouse seems to work fine for me.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Empty package

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received a damage empty box, we purchase the same item in other stores because it was gift

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Worst mouse I've ever owned!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay Away! Worst mouse I've ever owned. It literally broke after a month of use. The cursor wont show up on screen and all I can do is scroll the wheel of the mouse. I have Mac, Linux and Windows PC's and it has the same issue on all of them! I will never be buying any more JLab products after this one!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear the troubles you're experiencing. You have a two-year warranty with our Bluetooth devices. Please contact us at support@jlab.com, and we'd be happy to resolve this for you. jlabaudio-conv

  • Rated 1 out of 5 stars

    Connection problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems connecting whenever the laptop would fall asleep and come back on. Ended up returning.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works great. Love it. Would buy again. Bought as mouse keyboard set. Keyboard is terrible

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 2 out of 5 stars

    Basic and not working after 6 months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was working well for 6 months. Now scroll wheel not working..

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Please reach us at support@jlab.com to have that taken care of! jlabaudio-conv

  • Rated 1 out of 5 stars

    DON'T BUY

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away from this one it worked for 2mos and went bad pay the money for a better one like LOGI. I think JLAB stuff is cheaply made and they dont last.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just a waste of my hard earned money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after a couple of months. Will not scroll for the life of it. Searched and searched on the net to find a solution or at least an explanation as to why it just stopped scrolling and found nothing. Just a waste of my hard earned money.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 1 out of 5 stars

    WAY too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It probably is ergonomic for people with small hands... My last knuckles barely hit it at the end of each button, making the wheel extremely inefficient for me.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor and flimsy construction. Plastic is of poor quality. Fair to moderate comfort.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv