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Customer Ratings & Reviews

$33.99
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The comparable value is $39.99

Customer reviews

Rating 4.5 out of 5 stars with 318 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are positive about the JBuds Ergonomic Wireless Mouse, highlighting its comfortable ergonomics and long-lasting battery life. Users appreciate its ease of use, reliable connectivity, and customizable button functionality. Some users have mentioned experiencing relief from wrist pain while using the mouse.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 318 reviews
  • Rated 3 out of 5 stars

    Not that great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really ergonomic. It’s really uncomfortable to use. Your hand strains really bad when using it because you have to fight not to push the triggers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best portable mouse ever. Works great and easy to recharge.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too many trade-offs to reap the value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues right out of the gate. Mouse will not auto connect after pairing. Have to re-pair it to Bluetooth every time I shutdown and reboot my laptop. The customization app only works if you use the included USB dongle. If you're using Bluetooth however, the app is useless as it never "sees" the mouse and therefore you are unable to configure it. The scroll wheel feels sluggish and fragile. I don't have high hopes for this one. I may have to return it for the Logitech model they copied. This may be cheaper but I don't think the trade-offs in quality and build materials are worth it for me.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 3 out of 5 stars

    Good but not good enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea but does not translate well. It becomes a gripping issue after long use and creates cramps

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    nice wrist position

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great , just needs a multifunction scrollwheel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product. Wrist support is nice. Very healthy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great mouse, bad software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse itself is great. The only downside is that the JLab Work app does not work over bluetooth, you have to use the dongle

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 11 months before the mouse wheel stopped

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 11 months before the mouse wheel stopped working. I charged and used it every day before that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective products, I would avoid these

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were on sale so I gave it a shot. Right away I could tell the scroll wheel was noisy and sounded flimsy. I sent JLab a video of it and they said they would send it along to their product team. My computer was never able to recognize this mouse despite using the JLab software and talking to their support. They sent me a replacement mouse, which was great, but the JLab software again did not recognize the new mouse so I was never able to customize the buttons. I had to resort to just using the mouse as is. A few months go by and the noisy scroll wheel suddenly broke after very light use. Interestingly, the same thing happened to the replacement mouse JLab sent me. One mouse got even lighter use than the other one yet both still broke.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless works good. Had a lot of issues with the Bluetooth connection, would not keep the connection.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 3 out of 5 stars

    Wireless mouse ergonomic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not adjust to the feel and had to return it but love the concept if you can get used to the shape

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just Don't Buy It.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse as an alternative to my 3 year old Logitech MX 3S which was recently deceased. I thought that the $39 JLab would be a better value than the $120 Logitech. NOPE!! I returned this mouse. It made my hand hurt; it did not track accurately; sometimes had to turn it off and then back on in order for it to activate. I spent the money, got the new Logitech and now all is well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wish it worked as needed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the mouse however it malfunctions and is unusable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ehhhhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slowest pill rate ever. Cheap and light, hard to grip and move. No adjustments or software.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the button to switch devices wasn't on the bottom of the mouse.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable and awkward to the touch! Weird compared to typical mouse design.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned as it stopped working for no reason and was fully charged

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    JLab Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse worked fine for about 2 weeks. Then it would not respond. I had to return to the store. I’m not sure the “ergonomic” feature is an improvement. A regular mouse seems to work fine for me.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 2 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Puts more pain than my old one! I would not buy anything like this one!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Empty package

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received a damage empty box, we purchase the same item in other stores because it was gift

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv