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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 19595 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the vibrant color options, overall performance, and the convenience of the wireless design. While users appreciate the ease of use and multiplayer capabilities, some have expressed concerns regarding the product's price point and occasional technical issues like joystick drift. Overall, the device is well-regarded for its functionality, though potential buyers should be aware of these reported hardware limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 964 Showing 19,261-19,280 of 19,595 reviews
  • Rated 2 out of 5 stars

    Very easy to break

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to breaks. I am on my 4th set since Christmas 2017

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Color options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves pikachu so we picked up this set of controllers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controllers work good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controllers connected to the system easily and quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    they are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good starting point but my boy wants the pro controller now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Color is cool, switch remotes not so much.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate switch remotes. The color was amazing but Nintendo does a pretty bad job in the quality of controllers in general. I feel like I’ve bought a bunch of pairs already, the analogs are not built for a long time, not even a good time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my nephew and it got malfunctioning issue first week

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Joy-Cons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say, it's kind of your only option. Just wish Nintendo didn't cheap out on the joysticks and buttons. The ones that came with my switch only lasted a little over a year.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Joy cons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for price! Best Buy matches the lower price

    I would recommend this to a friend
  • Cons mentioned:
    Drift

    Rated 2 out of 5 stars

    Expect Drift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Joy-cons but they are joy-cons so they of course they will experience drift, just as mine have. I do love the color so I will purchase again, hopefully they last longer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Controller disconnects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left controller disconnects after some use. Disrupts the game.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will get the drift no way around it. Nintendo is aware of the issue, still puts out garbage product. Profit over consumer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    was not able to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not able to use system was defective, from out of box

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both controllers do not function properly. I will find my joint stick stuck going in one direction and buttons don’t always respond. This all happened after a couple days of use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys have had nintendo switch for over 4 years now, i just think the quality of these controllers should be better. We've had to buy them several over the years and they just keep malfunctioning.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t make them like they used to.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t make these things like they used to. I feel like I’m replacing them every 6 months. But there are no alternatives you have to buy them from Nintendo.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great one minor thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works. But it is missing the straps.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controllers are nice but thumb sticks are nicer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the controllers they're not as nice however as the pro controllers and there is a minor issue with wireless connectivity sometimes on the left controller that causes some lag and thumbstick issues if you're too far from the switch, works great at close range.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair I've had to buy. The vibration won't stop. Not a sold product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BAD SUPER SUPER BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPER SUPER BAD SERVICE I NEVER RESIVE THE PACKAGE AND THEY CAN DO NOTHING ABOUT IT TO GIVE ME ANOTHER ONE FOR TOMORROW OR MONDAY. THAT'S SUPER BUT SUPER CHEAP ASF.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nintendo needs to recall these!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the fault of Best Buy, but these joycons are subject to drifting problems. There has even been a class action lawsuit filed against Nintendo for this. These were way too expensive to be so poorly made.

    No, I would not recommend this to a friend