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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 19595 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the vibrant color options, overall performance, and the convenience of the wireless design. While users appreciate the ease of use and multiplayer capabilities, some have expressed concerns regarding the product's price point and occasional technical issues like joystick drift. Overall, the device is well-regarded for its functionality, though potential buyers should be aware of these reported hardware limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 966 Showing 19,301-19,320 of 19,595 reviews
  • Rated 3 out of 5 stars

    Not so good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have replaced so many of these! I don't know if it's my kids or the the controllers. I just quit buying them and bought the controller that resembles the xbox controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't always work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the color, works until it doesn't. Click a button and nothing happens. Read tons of articles online to try and get it to work better. Works well sometimes when it wants 2

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The return window is 15 days and just 1 day after the return window, the joysticks on the joycons stopped working correctly. Won’t buy from Best Buy anymore.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's neon yellow joycons.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They joy. They con. They're a controller. They still get drift after awhile I assume because they haven't redesigned the control stick, but at least big N will fix them for free.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was lied to about when I was to receive the item after paying extra for 2 day shipping didn’t get it until 10 days later so was not impressed with it at all

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Less Joy-con

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought extras to swap out and reduce wear and potential 'drift' issue. Still have issues with buttons not working when used with Nintendo joy con adapter.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working in under 6 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working in 6 months, the yellow controller wont charge or even turn on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive and high rate on insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will return since i found them a best price in other place.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fine for Limited Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joy-con controllers are fine for limited use in party situations but they're pretty terrible for "traditional" gaming sessions. Definitely recommend investing in a "Pro" controller for playing Zelda, etc.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dye lots dont match OG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dye lots do not match the original blue and red. Didnt take a charge very well after a few short days. Honestly felt like I got someones broken return.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately these joy-cons are not working properly, their wireless range is abysmal. They work fine when connected to the console but if they are detached I need to be 1-2 feet away from the console or else they get disconnected. I've tried all the trouble shooting tips and nothing has worked. My other set of joy cons works fine so I do not believe this is a console issue. It's the controllers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Constantly disconnecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Joy-Cons constantly disconnect, not allowing us to play the system on a television. We returned the Joy-Cons and the Switch and we still have this problem. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Switch controllers ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great but the lime green already started having discoloration and it’s only been used twice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad luck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had goodluck with Nintendo products. But this defective right from box. Green (right) buttons didn’t work when pressed. Returned!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    We all know this is a broken product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy these to replace really bad drifting controllers. I wish Nintendo would make controllers that worked long term.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JoyCon problem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left JoyCon doesn’t attach too well to my switch. Nintendo needs to fix there controllers in order for a satisfied purchase

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nintendo needs to do better quality control

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second pair worked better than the first. The first ones had the joycon drift shortly after using.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cool but unreliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're cool controllers, but have some reliability issues. I've had to purchase more than one replacement set.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It’s alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid extra for this to arrive the next day and it came a week late, I didn’t get refunded my money either for the shipping

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okie Dokie

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacements have worked okay so far, I am a little worried that the A button won't hold up to the extended use.

    I would recommend this to a friend