Customer Ratings & Reviews
- Model:
- KS220M
- SKU:
- 6458057
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the motion sensor function and consider it to be outstanding. They also appreciate the ease of use, highlighting the simple installation process and straightforward setup. Furthermore, customers find the product integrates well with other Kasa devices, making it suitable for home automation.
This summary was generated by AI based on customer reviews.
Kasa Smart Dimmer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not in love it does not work. Will not recognize movement. It will manually turn on and off but that's not why I bought it.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. In your case, we highly suggest using the motion calibration option within the Kasa app to tune the sensitivity on your switch for your desired preferences.
For detailed instructions on how to calibrate the motion sensor, please refer to our FAQ here: https://www.tp-link.com/us/support/faq/3154/
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Motion sensor not working.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motion sensor not working. Don't waste your money and time.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for sharing your experience with our Kasa Smart Motion Activated Dimmer Switch. In our testing, the KS220M is designed to have convenient and reliable motion sensing, with a range of over 120 degrees, and should not encounter irregularities in motion sensing and activating the light once properly configured via the app, as shown in our FAQ here: https://www.tp-link.com/us/support/faq/3154/
We hear your concerns and we would like to follow up with you to provide further assistance. At your convenience, please email [email protected] and include a copy of, or link to your review, and we will gladly follow up with you.
Thank you,
TP-Link Support
Motion sensing broken
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got two switches yesterday and the motion sensing does not work at all. I tried changing the settings, resetting and restarting the switch without any luck. I also can't set how long the lights should stay on without motion which is super weird because even the oldest motion sensors allow you to do that.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review regarding your experience with our KS220M Smart Motion Activated Dimmer Light Switch. In your case, we first recommend ensuring you have configured motion triggers within the Kasa app. Without configuring these triggers, the motion sensor itself will not trigger. Please open your Kasa app, select the KS220M, tap on "Smart" in the bottom-left, then create a rule to set the trigger parameters for the motion sensor.
If you would like assistance with your device, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support