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Customer Ratings & Reviews

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$40.99
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The comparable value is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 515 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the product's ease of use, overall performance, and excellent coffee quality. They also highly value its convenient size, sleek design, and effective temperature control that keeps beverages warm. Additional benefits include its ample capacity and easily refillable water tank. The only notable concern raised by a few customers was the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 515 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great coffee duo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice combination of features. Well-designed machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the carafe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, well made Love carafe/cup option. Nice feature, adjustable water container

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for your review and feedback! We're very glad you're enjoying your K-Duo Plus! KeurigCare

  • Rated 5 out of 5 stars

    Best coffee maker ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome machine. I put off buying a Keurig because my wife & I like to use the auto brew settings on about an 8 cup pot so it's ready to pour when we wake up. This machine allows us to do that while allowing the other members of the household to use the single cup function. Also the insulated pot keeps coffee hot for hours without a hotplate so you don't get burnt tasting coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy again. Like how much less space it takes up than when we had 2 coffee makers.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for reviewing your coffee maker and for your kind words. Happy Brewing! KeurigCare

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keriug

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice, easy to use, very useful with big family or just one person.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Coffee pot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. !

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Like the brand

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great coffee. Easy to use. I used with k-cups and also made a pot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect combination set-up for 1 person or a house full

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Best Keurig yet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great coffee fast and nice to have the 12 cup option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Perfect for a lot of people or for one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flexible and Nice features with this Duo model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this machine but recently it is recently only giving about half the volume of what is selected. Called Keurig and very helpful. They said do NOT use filtered water, bottled/spring water or tap water. Weird, but we are going to see if that fixes it after some water only cleansing runs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I like this machine. Easy to use and maintain.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY, not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first bad review I have ever given. We were really excited to get this and thought it was going to be a HUGE upgrade to the Hamilton Beach, but it wasn't, it was worse and at a price tag of $199. They say the normal coffee temps should be anywhere between 195-205 degrees. We tested the water temps a bunch of times and it came in at the highest of 165, that's unacceptable no matter what brand it is. There is no bottom burner and we thought being it's a thermal carafe it wouldn't matter, boy were we wrong. COLD COFFE no thanks. This system unfortunately is terrible and will be going back. I am a Best Buy Elite member and thank God I had about $165 in Best Buy dollars to buy this. I also get a ton of time to return items because of my status. So, become a member like me and you'll never want another credit card, I got around $550 in free BB bucks last year just simply using my credit card.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hello and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the coffee maker, please contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call! KeurigCare

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Received it quickly. Best Buy is the bast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and had no issues so far .good value. Holds plenty of water

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best duo machine I’ve found

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dual machine for single serve and full pot when you want more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for a friend. They love it and use it every day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kuerig coffee master is perfect and very useful for the family.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, wonderful quality and pleasing design.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great coofe maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffe maker, esay to use and great quality. Highly recommend

    I would recommend this to a friend