Customer Ratings & Reviews
- Model:
- 5000204978
- |
- SKU:
- 6355732
Customer reviews
Rating 4.5 out of 5 stars with 512 reviews
(512 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the K-Duo Plus coffee maker's ease of use, coffee quality, and overall performance. Many appreciate its size and design, as well as the temperature control and easily refillable water tank. The capacity is also a valued feature, while a few customers found the price to be higher than expected.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Best Keurig yet
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great coffee fast and nice to have the 12 cup option.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Coffee pot
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. !
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great gift
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price point for a nice gift. Gave to parents for Christmas. They use it every day.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Keriug
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice, easy to use, very useful with big family or just one person.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Like the brand
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great coffee. Easy to use. I used with k-cups and also made a pot.
I would recommend this to a friend Rated 5 out of 5 stars
Best coffee maker ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome machine. I put off buying a Keurig because my wife & I like to use the auto brew settings on about an 8 cup pot so it's ready to pour when we wake up. This machine allows us to do that while allowing the other members of the household to use the single cup function. Also the insulated pot keeps coffee hot for hours without a hotplate so you don't get burnt tasting coffee.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love the carafe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, well made Love carafe/cup option. Nice feature, adjustable water container
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you so much for your review and feedback! We're very glad you're enjoying your K-Duo Plus!
- Pros mentioned:Size
Rated 4 out of 5 stars
Nice coffee maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would buy again. Like how much less space it takes up than when we had 2 coffee makers.
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you so much for reviewing your coffee maker and for your kind words. Happy Brewing!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome coffee maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I like this machine. Easy to use and maintain.
I would recommend this to a friend Rated 1 out of 5 stars
DO NOT BUY, not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first bad review I have ever given. We were really excited to get this and thought it was going to be a HUGE upgrade to the Hamilton Beach, but it wasn't, it was worse and at a price tag of $199. They say the normal coffee temps should be anywhere between 195-205 degrees. We tested the water temps a bunch of times and it came in at the highest of 165, that's unacceptable no matter what brand it is. There is no bottom burner and we thought being it's a thermal carafe it wouldn't matter, boy were we wrong. COLD COFFE no thanks. This system unfortunately is terrible and will be going back. I am a Best Buy Elite member and thank God I had about $165 in Best Buy dollars to buy this. I also get a ton of time to return items because of my status. So, become a member like me and you'll never want another credit card, I got around $550 in free BB bucks last year just simply using my credit card.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the coffee maker, please contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Received it quickly. Best Buy is the bast
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, wonderful quality and pleasing design.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Coffee
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and had no issues so far .good value. Holds plenty of water
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Best duo machine I’ve found
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dual machine for single serve and full pot when you want more
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Coffee maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift for a friend. They love it and use it every day.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Ms.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This kuerig coffee master is perfect and very useful for the family.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great coofe maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffe maker, esay to use and great quality. Highly recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great coffee maker.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it, beat coffee maker I've ever owned!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
The best one I have had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can make ground coffee one day and a kcup the next day it’s great
I would recommend this to a friend Rated 1 out of 5 stars
Quit after 3 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a Christmas present for my husband. It stopped working after 3 months. Mind you he only brews a 1/2 pot of coffee a day. So it is not "overused". First when it started to act up I descales it. At that point it was only brewing 1/2 of what he programmed it to brew. Then about 3 weeks ago he set it to brew and it just keeps turning off. The water will not transfer from the tank to the maker. I paid $199.00 for this piece of junk. I will never purchase another Keurig again. I have tried several times to get through to Keurig customer service and that was a joke !!! Beware..DO NOT WASTE YOUR MONEY ON THIS!!!
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review. We do take this feedback very seriously and are confident our team will be able to address your concerns. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.

















