Customer Ratings & Reviews

We read the negative and positive reviews before we made this purchase. We're pleased to report we made a great decision. We are particularly happy with the stainless steal carafe and how long it keeps the coffee hot, the easily removeable and refillable reservoir, and the overall aesthetic.

Purchased this for my son and daughter in law and they love it. I am waiting patiently for another sale because now I want one for myself

This machine has the flexibility to do a full carafe when you have family over say for Easter and Thanksgiving (in a pandemic free world of course); as well as fill your cup with up to four different fill levels, so no more wasted coffee. Easy to clean and filter is also easy to change.

The sleek design allows for placement on the smallest of counters. The water tank can be placed on three different side, so pick your preference. The water tank filter is easily accessible. And the removable tank allows for easy fills at your water source. I absolutely love this design.

Upgraded my mother to this unit at Christmas. This gives her an easier way to fill and manage the water (with the option to put it on the right side and the handle). Also nice to have a pot option when the kids/grand kids come to visit.

Finally a coffee pot with a detachable water reservoir. No more drips and pour overs! Makes great coffee. Didn't think we'd use the k-cup single cup feature as much as we do, but since the water is so easy to keep full, we enjoy a great cup of coffee any time.

The carafe keeps coffee warm way longer than I thought it would. I make a pot when I’m home all morning and a k-cup when I’m on the road. Size is perfect and cleanup is a breeze.

If you want to able to make a full pot of coffee and use pods in the same machine this coffee maker does it very well.

I am amazed how much easier this Keurig is compared to my previous one... I like the water tank and how easy it is to handle. The only thing I don’t like is it auto turns off and it’s only a short time too.

ease of use is really nice. The keurig ability is good and if you buy the adaptor you can use your own coffee as well. Pro's - ease of use, easy fill water container, nice basket for your own coffee in the carafe. Cons - no heater under the carafe.

I am transitioning from the Keurig 2.0 and wanted to be able to still brew a pot or a cup. This was the logical choice although the price was much higher than I wanted to pay. Not sure why it is so expensive. There are not a lot of bells and whistle’s and it does not produce coffee and demand like the last unit did. It doesn’t take very long to heat up however it’s still longer than immediate. I also I am transitioning from the Keurig 2.0 and wanted to be able to still brew a pot or a cup. This was the logical choice although the price was much higher than I wanted to pay. Not sure why it is so expensive. There are not a lot of bells and whistle‘s and it does not produce coffee on-demand like the last unit did. It doesn’t take very long to heat up however it’s still longer than immediate. I also liked the screen and customization on the last brewer better. This one is very basic.

Perfect coffee maker! Fast and easy to make one cup with a K-pod, or make an entire pot for a morning of hot, fresh coffee. Easy to use, compact design and super quiet operation (compared to our old original Keurig). Highly recommended!

Works great! Love the carafe does a good job keeping coffee hot and not burned.

I purchased this keurig a couple weeks ago. I haven’t used it yet, but my family has and it works great. I love how you can remove the water dispenser to fill it so you don’t have to dirty a water pitcher or spill any water trying to fill it. It’s pretty cool you can make a k cup or an actual pot of coffee with the same machine. It is all plastic thou so not sure how long it will last and I must say it is pretty pricy and overpriced for whe build quality.

Great price. Liked that position of reservoir can be changed.

Very versatile coffee maker by Keurig. Can brew pots of coffee or single pods. Can place water container in several different configurations. Narrow design does not take up much counter space. Easy to use

This Keurig works great. I just wish the coffee was hotter when making it in the carafe.

I love this coffee maker. Being able to brew a single kcup or a pot for guests is a great feature. Simple to maintain and operate. The thermal carafe keeps your favorite brew piping for longer than you can imagine.

We've had this coffee maker for a little over a year. I don't write reviews a lot, but wold love Keurig to respond. The machine is cool. Make a pot or a cup. But my one complaint is the thermal carafe doesn't have much "thermal". By the time I pour my second cup, I have to microwave it to heat it up. And yes, I put milk in my coffee-but the first cup is perfect, heat wise. Other thermal carafes I've had in the past kept my coffee very warm, never having to heat up in the microwave. So, is this is poor design? Have you come up with a new design and how could I get that new carafe?

Works great, love having the K cup availability. Always great shopping at Best Buy.