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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 517 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the K-Iced Single Serve K-Cup Pod Coffee Maker for its ease of use, iced coffee functionality, and compact size, frequently praising its simple operation and ability to save counter space. Many appreciate the machine's performance and sleek design. A common criticism, however, centers on the small water tank, requiring frequent refills.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 517 reviews
  • Rated 4 out of 5 stars

    Keurig coffee maker review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, good quality, suitable for small family usage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    keurig

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to dispose this coffee machine after 10 months because it stopped working .

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We understand your frustrations and are sorry to hear you disposed of your K-Iced coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. KeurigCare

  • Rated 2 out of 5 stars

    Great until it quit working

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 9 months, then it just quit working. For the money paid, it should at least last a few years. What a piece of overpriced junk, won't ever buy a keurig again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK for sale price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. Seems to fall apart easily, but it does what its supposed to do.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money, don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in February and all of a sudden it won't work. I used it yesterday and it worked but today all of a sudden it won't. Shuts off after a few seconds. Tried descaling and cleaning all tubes inside and it still won't work. Contact Keurig and they declined our return because we didn't buy from them. I will never buy one of their products again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Keurig k ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it worked it was great. Unfortunately 18 days after purchase it died. Would shut off as soon as you chose whatever size coffee you wanted. Would steam and shut down. Keurig is replacing under warranty.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We appreciate your review and apologize your K-Iced coffee maker did not meet your expectations Greg. Thank you for allowing us the opportunity to assist! We'd love to know how your new brewer is doing once you are back to brewing. Please don't hesitate to give us a call at 866-901-2739. KeurigCare

  • Rated 3 out of 5 stars

    No good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im tired to buy this brand because for me they stop to work so fast

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unit almost caught fire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 5 cups of coffee made and had an electrical fire smell. Was not covered after 2 weeks from best buy.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      In this case we recommend reaching out to our Consumer Care team at 866-901-2739. Any of our representatives will be happy to help and get you back to brewing! KeurigCare

  • Rated 1 out of 5 stars

    Keurig K Iced? Nope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I purchased this. The first one made iced coffee twice before it stopped working as an iced coffee option.This one did not make it once. I've tried cleaning the needles as I was shown. I tried to descale this even though it is brand new. If I select iced coffee option no matter what size, I get about 2 oz of hot coffee and then it stops. I have resorted to using it as a hot coffee maker only. I don't have the fight in me to try a third Keurig.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're sorry to hear that troubleshooting did not correct the issue. Our Consumer Care team will be happy to assist you with this further. Please get in touch with us at 866-901-2739. KeurigCare

  • Rated 1 out of 5 stars

    Very Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed in this product. I have used Keurig products for years but this machine has been awful. I am on my second machine and both have broken within the first month of owning them. Nothing like waking up to no coffee for the day. The machine when it breaks will let out about a teaspoon of cold liquid and nothing else. I tried the trouble shooting and watched videos but nothing worked. Very disappointed we are traveling and stuck in a town without a way to return the item for another week :(

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We are sorry to hear about the issues you have faced Rose. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help. KeurigCare

  • Rated 1 out of 5 stars

    Buy this for Watered Down coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst coffee machine. Overhyped Brand, even a simple 15$ Mr.Coffee brews better coffee than this machine. The strong brew does zero difference. Ice mode only pours water and less coffee. Terrible Machine, Worst part is 15 day warranty in Bestbuy when Amazon and all of others give more than 30 days.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for sharing your review. The Brew Over Ice feature on your K-Iced coffee maker is designed to automatically adjust the brew temperature, starting hotter to help extract full flavor, then cooling down for less ice melt. This feature is also designed to adjust the brew sizes to account for ice melt; so the Iced brew sizes will dispense half the volume of coffee (example: 12oz button dispenses 6oz of coffee) to give a final beverage size of 8, 10, or 12oz after ice melt. If you are having any issues with your K-Iced brewer, definitely contact our Customer Service for help: 866-901-2739. KeurigCare

  • Rated 1 out of 5 stars

    Horrible!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has never worked right! I go through so many kcups just to try to get one full cup of coffee. I have cleaned it many of time. I have called for help. This is a horrible product!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good but not recommended for large coffee mugs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd like a larger size coffee, like 16 ounces in the morning. If I do 2-8 oz servings into my 16oz cup it will still not fill it.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for taking the time to share your review Janie. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review. If you ever need assistance please don't hesitate to reach out to our Consumer Care team at 866-901-2739. KeurigCare

  • Rated 1 out of 5 stars

    Junk !!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT purchase , if all Keurig iturnouts are cheap Coffee maker that last 2-3 months enjoy your huge profits from a rip - off manufactured product !!!! You will never get my support !!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for sharing your review. We are sorry this is your initial impression. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. Our Keurig coffee makers come with a one year warranty; however, if a year has passed and your coffee maker has an issue, we recommend you to reach out to our Customer Care team at 866-901-2739. We are always happy to help! KeurigCare

  • Rated 1 out of 5 stars

    Beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst coffee maker ever Lasted 6 weeks and sparked and stopped working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 2 months of intermittent use.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      That's certainly not what we hope to hear Chris. We recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Iced coffee maker. We are here to help! KeurigCare

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    made 3 cups of iced coffee. Now it only will brew the first couple of ounces warm and no other water comes out.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      This is definitely not the experience we want you to have with your K-Iced coffee maker. Did you reach out to our Consumer Care team about this? Please give them a call at 866-901-2739. We are here to help! KeurigCare

  • Rated 1 out of 5 stars

    Didnt last a week

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The closing piece broke with in the first week. Exchanged for the ninja and love it!

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We understand your frustrations and are sorry to hear you returned your K-Iced coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. KeurigCare

  • Rated 1 out of 5 stars

    crap device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 2 months. not happy and sending it out under warranty is just a pain i have no time for that

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Oh no! We don't like the sound of that. We would suggest that you get in touch with our Consumer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739. KeurigCare

  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came broken which is probably why it was so inexpensive.

    No, I would not recommend this to a friend