Customer Ratings & Reviews
- Model:
- 5000363760
- SKU:
- 6397760
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the K-Slim Single-Serve K-Cup Pod Coffee Maker's compact size and ease of use, frequently praising its ability to make different cup sizes and the simple operation. Many appreciate the coffee quality and the machine's quiet operation compared to older models. Positive feedback also highlights the sleek design and convenient water reservoir.
This summary was generated by AI based on customer reviews.
Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give 0 stars, I would. Gave this as a gift to my fiancé for her classroom. She used it maybe 15 days. It started smoking and sputtering hot coffee all over her stuff. Tried to exchange it for another one, and Best Buy refused. Would not recommend.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We are sorry to hear your brewer has stopped working for you! This is not indicative of the experience that we strive to provide and we hope that you will allow us the opportunity to assist. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. We are here to help!
STOP WORKING ONE MONTH LATER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the first Keurig for years. It finally gave out and brought this one it was working fine but then it stop working and can not return it GREAT going with Nestlé maybe that will be a better coffee machine
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hi Cindy, we are sorry to hear you've been disappointed with your K-Slim coffee maker. If you try reaching out to our customer care team, they will be able to help: 866-901-2739.
Makes coffee just fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.all in all a good machine, BUT the cord is way to short
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We appreciate you providing this feedback on the K-Slim's 30” Cord length. We will pass this along to our product teams for review.
A lemon hopeful the replacement works!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have had a Keurig for years. Old one fnally broke, bought this one...broke within 2 weeks. you have replaced it, but if this one breaks well i will have to sell all the k-cups lying around.,..
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Terrible Coffee Maker
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd Keurig coffee maker in less than a year AND this one just died on us February 26, 2022. It was only used to make 4 to 6 cups per day in a single family household. De-scaling was used frequently.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Please contact our Consumer Care team. The number is 866-901-2739 and we are here to help!
Not expected from keurig does not poor amount requ
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks beautiful in my home but it does not poor out the amount you request. When I press 12 oz it only "squirts" out about 6oz than I have to put another k cup in and do it again . This is brand new and the issue keeps occurring. Very poor and disappointing
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hi Drake, we are sorry to hear you are having trouble with your K-Slim coffee maker. Based on what you are describing, cleaning the needles of your coffee maker might help! Please make sure to be careful when following the below steps as the needles are sharp:
1. Turn off and unplug the brewer.
2. Lift the brewer handle and locate the entrance needle on the underside of the lid.
3. Hold the brewer handle in the upward position. With your other hand, carefully insert a straightened paper clip into all three holes of the entrance needle. Gently move it around to loosen any coffee grounds.
4. Remove the pod holder assembly and detach the funnel. Locate the exit needle on the inside bottom of the K-cup pod holder.
5. Insert a straightened paper clip into the exit needle to loosen any coffee grounds. Note: the paper clip will not go all the way through.
6. Place pod holder back into brewer. Plug brewer in and power on.
7. Lower the handle completely and run two water-only brew cycles. Do not insert a K-cup Pod.
In addition, please remember to descale brewer every three months for optimal performance. We hope this helps! If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739.
Not great. Returning it to Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two days of owning this and the coffee is coming out watered down. I own an elite and did a side by side. There is a big difference. Returning this. What a let down.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We appreciate your review and apologize that we could not meet your expectations with the K-Slim coffee maker. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Not worth buying.. it stopped working after a week
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth buying. Stop working after a week.. best buy wouldn't let us exchange it for a new one after only using its 4times in one week.. we couldn't get insurance on kerig items.. so our lost.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Have you tried reaching out to our Consumer Care team regarding your K-Slim coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.
Keurig K-Slim
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Keurig I've ever bought. It's flawed as the needle that pokes the top of your pod clogs up with coffee grounds. Had two within 2 months and both stopped working pretty quickly.
No, I would not recommend this to a friendKeurig's Are Cheaply Made & Unreliable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sent this to my parents as a gift and it never worked right and they had constant issues with it. Never buying Keurig again, Nespresso is the way to go for a quick cup of coffee!
No, I would not recommend this to a friendNot great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeping getting coffee grounds in my coffee Not a great one I had two before and loved them this one no at all
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Tamara, we would like to help with that. Could you please call us at 866-901-2739? Our Consumer Care team will troubleshoot this issue for you.
It’s not brewing correctly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it’s defective. When I push 10oz it only brews 4oz. Definitely contacting to see what I can do.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review. We are sorry to hear you are experiencing difficulty with your K-Slim coffee maker. Based on what you are describing, cleaning the needles of your coffee maker might help! Please make sure to be careful when following the below steps as the needles are sharp:
1. Turn off and unplug the brewer.
2. Lift the brewer handle and locate the entrance needle on the underside of the lid.
3. Hold the brewer handle in the upward position. With your other hand, carefully insert a straightened paper clip into all three holes of the entrance needle. Gently move it around to loosen any coffee grounds.
4. Remove the pod holder assembly and detach the funnel. Locate the exit needle on the inside bottom of the K-cup pod holder.
5. Insert a straightened paper clip into the exit needle to loosen any coffee grounds. Note: the paper clip will not go all the way through.
6. Place pod holder back into brewer. Plug brewer in and power on.
7. Lower the handle completely and run two water-only brew cycles. Do not insert a K-cup Pod.
In addition, please remember to descale brewer every three months for optimal performance. We hope this helps! If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739.
Coffee maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used the coffee maker yet as it is a Christmas gift. But hopefully it will work out great. I put one star because it has not been used yet. The price was good.
I would recommend this to a friendDown grade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t even bother to open the box. Took it right back to the store because it wasn’t what I ordered. It was a lesser model than what I wanted ordered and paid for
No, I would not recommend this to a friendKeurig
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item on December 4th and it stopped working so I exchanged it on December 7th for another one and by December 12th this one isn’t working either.
No, I would not recommend this to a friendPoor performance and then broke
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it less than a year and stopped working and when it did work it brewed very slowly for not good reason.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're sorry to hear that you have experienced problems with your K-Slim coffee maker. Have you spoken with our Customer Care team? The number is 866-901-2739, we'd be more than happy to help!
did not work no power.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The second one I bought and it would not work right out of the box. Upgraded to the more expensive model and never looked back.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. If you ever need any assistance with your new coffee maker, please reach out to our Consumer Care team at 866-901-2739.
Poor quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Stopped working after 6 months of 1 cup per day use. What a disappointment.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hi Diane, this is definitely not the experience we want you to have with your K-Slim coffee maker. Please contact our Consumer Care team at 866-901-2739 and we will be happy to help you!
D
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time I like it but After one month it give me cold water maybe from these machine only
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're sorry that your K-Slim coffee maker is not working properly. Please call our Consumer Care team at 866-901-2739 so we can assist you with this issue.
Birthday gift gone bad.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased in June and it is dead. Pods exploding, not working. I love my large Keurig. but the single is a bust. Don't buy.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're sorry to hear about this. Our Customer Care team would love the opportunity to try and resolve this. Can you give them a call please? The number is 866-901-2739.