Customer Ratings & Reviews

Can always be improved (miss the track ball or track pad of prior models). Have had it for just over 2 years, and will need to have serviced (usb-c port could be finicky and is now hard to charge) but STILL worth it. It's a BlackBerry. Runs android (for PoGo players this was a big deal as I recall) screen is big enough to happily watch movies or TV, and has the obligatory QWERTY board. Oh, and THANK YOU BB for still using a 3.5mm port for music. Bought my Mom a Galaxy S20+ which she loves, and it is nice, but this still is my baby. Durable (have sadly dropped it on screen, and it's fine). I have been a BB loyalist (though I usually have other devices as well) since 2010. They are like the Nokias of smart phones. Super durable, and functional. Battery has worn down over the 26 months of use, but still is pretty good. My only real gripe now is that it looks like we might not get a Key3 in future.

I used this phone for over a year before I got a phone with 5G. I hope Blackberry comes out with a 5G phone soon because I'd happily go back to them. The camera isn't great and the battery is so-so.