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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1244 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 1.9 Cu. Ft. Convection Over-the-Range Microwave for its overall performance, ease of use, and useful features. Many appreciate its quiet operation and beautiful design, as well as its ample size and capacity. However, some customers have noted concerns regarding the fan control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,244 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my Husband bought this kitchenaid microwave as an upgrade to our kitchen. This microwave is better than what we had in previous years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a cookbook and more complete directions for learning how to use the convection oven feature. All I got was a quick use guide. That's why it gets only 4 stars. The microwave works great.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my convections microwave! I love all of options. A little pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very classy looking- even the chimes sounds soothing. touch screen makes it easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra features are nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a microwave and convection over. The microwave has a few features I haven’t seen and they work! This includes melt and soften feature for various foods. I had my doubts, but the auto feature worked perfectly. If I had one complaint about Kitchenaid (not necessarily this microwave), they don’t provide a full copy of the owner manual. You have to download it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice-looking microwave with plenty of cooking options. The price was right and the quality not disappointing. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave/hood/oven . Looks great with the rest of the matching prices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave with vent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks nice, heats the food up evenly and the vent works very well with 6 different speeds

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy with Kitchen Aid Micro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is whisper quiet and very versatile. We're very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Nee KitchenAid!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave! It does it all!!! 10 out of 10 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great convection microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a microwave and as a small convection oven that my family use to make cookies in. Matches our refrigerator in design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect microwave for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the very best microwave we have ever had or used! My wife complements me almost weekly on how great of a job I did picking it out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Convection microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit looks amazing in my kitchen. Is so well made. The door opens and closes smoothly, and the convection convince is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this KictchenAid microwave as a floor display model about a month ago, and so far it's been wonderful. No complaints.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Master of none...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros...looks nice. Cons...cooking stuff. bought this unit specifically for the convection oven functionality. My hope was that it would obviate the need to have a separate toaster oven. Wrong. The convection oven function of this unit actually takes substantially LONGER to preheat than my standalone, low-end oven...and takes dramatically longer to preheat than my toaster oven. Yes, I tested them both simultaneously. As a standalone microwave, it is incredibly weak as well. My old lower-end microwave could heat 2 cups of cold water in about 1.5 minutes. This thing takes 2.5 minutes for the same thing. I cook a lot, and all of these things matter. I can only guess that a lot of the positive reviews here are from people pleased with the aesthetic of this unit...as it sure does look nice. But performance is woefully lacking!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Jack, thank you for your review. We sincerely apologize for the concerns with your microwave and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old microwave died. We didn't like the dinging noise anyway. This one is very quiet. No annoying ding ding ding when things are done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this unit. It is the second one I have owned. When I purchased my new place, I wanted to duplicate my appliances. The team that installed it was very courteous and professional. Several days later when using the night light function, I became aware that the bottom of the microwave was not even and I could see the wires inside the unit. I went to Best Buy and was pleased with the follow up customer service I received.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Fan very quiet. Menu driven and there are not many instructions. So far pleased

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile product; bake, steam vegetables, heat food or just make popcorn. The product works great. Beautiful design too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Over the Counter Microhood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our prior OTC microhood (36") stopped working and we needed a new one. However, 36" are extremely hard to find - not really made anymore. We wanted a nice microhood and found the Kitchenaid on sale at BB. Helpful sales advisor, easy transaction and delivered to our door earlier than expected. Install took an hour including new SS 3" side fillers. Works great now. Easy to use keypad, more functions than we really need, but we like the look and interior space of this microwave. For a premium microwave at a good price (on sale) it is hard to beat.

    I would recommend this to a friend