This was my second KithcheAide purchase as I have been replacing my other appliances after only 5 years! I purchased KA refrigerator Dec. of 2019 and loved the durability, quality and richness of the black stainless. Once my 5 year old microwave stopped working, I knew my next purchase would be a KitchenAide microwave. As expected it was no surprise when both my microwave and dishwasher stopped functioning an/or continuously had to be serviced again only 5 years old. I did my research as to quality, durability and ease of use and serviceability. I then went to Best Buy and received exceptional customer service. I love the large capacity, sleek look and the user friendly cooking selection settings. It walks you through every step to ensure proper cooking times. Beyond useful when cooking with the convection! Cooks great and evenly and not to mention I can bake without having to use my range oven. Keeps the house a lot cooler! Great investment for the exceptional quality!

I purchased this microwave solely based on it being the only model that I could find that opened and closed quietly. The sound of my family slamming the microwave door drove me crazy so when my Kenmore Elite started to run when the door was open and not run when it closed I jumped at the chance to try and find a quiet microwave. My search consisted of me opening and closing the door of every unit on display. This KitchenAid was the clear winner. I paid for a convection element that I may never use just for the almost slam-proof door. This oven looks very nice in my kitchen and it is so quiet! I can hardly tell that it’s running. Had no idea that my former unit was so loud. The exhaust fan is loud however. I only have 2 complaints: you can’t pause to check your food then resume with the remaining time. You have to press cancel then start over. And I don’t think you can turn off the reminder sound. It’s either all sound off or on. The reminder beep is annoying. Oh, one more con is that if you put something in the microwave and don’t start it right away you have to open and close the door again to turn it on. I don’t know how long the lag is, I’ve never timed it but it’s annoying that I can’t put a bowl of soup in the oven, let it sit for a few minutes while preparing other stuff then start the soup without the thing making me open and close the door. Overall I do like this microwave. When my fridge goes I’m going to buy a KitchenAid to match.

This is a great appliance. Quiet in microwave mode. Convection mode is a little noisy but no more than any other convection oven. I had dismissed reviewers who complained that controls weren’t backlit or otherwise more visible in the dark, but turns out their complaints were legit. Doesn’t bother me much but I’ve found myself wishing I could see the controls better when the lights are off (pic I attached was taken in dark kitchen. Controls are completely dark but the flash highlighted them). I often use my under cabinet lighting at night but it doesn’t light up the front of the microwave. The door is huge and seems a bit cumbersome, but I knew that when I bought this. Just thought I’d mention these cons and validate them as legit concerns. However everything else about this microwave is great so I’d definitely recommend it. These cons might cause me to give it 4.5 stars instead of five—reflected this by giving four stars for ease of use (other than these cons it’s very easy to use, tho).

It was with some hesitation that I spent as much as this microwave costs but my history with KitchenAid has been solid. (I have several other appliances and small appliances from KA.) This was my first KA microwave and, with my gas range, I needed a 400 CFM exhaust fan so this was distinctly ahead of the other brands/ offerings. The true bonus lies in the convection oven features. The programming is great with a manual option to allow for baking/ roasting anything that will fit as well as my KA gas range does without heating the entire kitchen. The ventilation is quiet and powerful unlike my past GE profile or LG over the range models. The microwave itself is very capable and powerful. I prefer my vegetables only barely steamed or cooked and the steamer sensor function results in a perfect product for cauliflower and broccoli. I have successfully experimented with steaming eggs and am confident that this can be perfected in time. I would recommend this to anyone in any situation. There is a bit more stainless around the face of the unit due to the door closure lipping-over the edge a bit which gives this a nice, overall clean look - not to mention the bright and wonderful stainless interior.

This microwave is fantastic! It is quiet, heats up food very well, and looks great. I love how easy it is to clean and all of the functionality. Installation was clear, and I have had no issues since. Would definitely recommend.