Customer Ratings & Reviews

We enjoy the hardworking microwave and it does a great job for the house of three (including teenage son & his friend's traffic) it cleans easily and has a powerful vent that helps out a lot when we have the whole kitchen going prepping for a big watch party.

have microwave for a short time; looks good and easy to operate. Best buy installation - no hassle.

This microwave was easy to install and works well. Love it.

Very good microwave for the price. I paid $299 and it looks great and functions extremely well.

First of all, make sure you have plenty of space between your stovetop and the bottom of the microwave (minimum 24"). The automatic fan will run forever when you have the burners going and there is no way to turn the darn thing off. This microwave works great until it doesn't. Out of nowhere, the microwave would not detect that the door was closed and thus would not allow you to start it. This happened occasionally and was mostly a nuisance, but since we had the protection plan we wanted it repaired. We had the Geek Squad tech come out to fix the door/ latch sensor. He replaced the part, but it ended up not working AT ALL, so we were out of a microwave completely. Apparently it is a very common problem with Whirlpool microwaves (KitchenAid is owned by Whirlpool - FYI) and is commonly resolved by replacing the latch piece. The tech put in a request for a replacement and told us to contact Geek Squad customer service and they would get us taken care of. When we contacted them they informed us that they would supply us with a new one, but we would be responsible for covering the $360 difference of our purchase price to what the microwave sold for now - we got it on sale a couple of years earlier as a combo (matching dishwasher, stove and fridge), so we obviously got a killer deal on it. After two months of going back and forth with them because it was not completely useless until they came out and tried to repair it, we finally got a new one. Shout out to the tech that stuck with us through the process. If it weren't for him standing behind us and telling his superiors that this was not our problem, but it was all on them to cover it, we would have been out $360 bucks. I had always had great service from the Geek Squad team, but this was an absolute nightmare.

Does the job a 1000 watt microwave is designed to do. Has some "auto sense" features, but I haven't been very successful at using them.

I "upgraded" from a 1500W over-the-range microwave to this lesser wattage option, because I wanted to match the other appliances I was getting. I was skeptical but my meals come out hotter than before! Less energy and hotter food - there's efficiency!

I love the design , looks very elegant, need 2 person to install

this microwave is very attractive and sleek looking. It works very well, and the price is great.

This microwave is extra large and looks really nice with the rest of the kitchenaid set

Easy to operate....great value por my money! Very stylish as well!

I like it... this is technically my second one though. First one broke after about 6 years and it was just easier to buy a new one than having someone come fix it.

Ok, doesnt seem to cook as fast as my samsung. But its quiet and looks good

Love my new KitchenAid Microwave. Replaced older KitchenAid rated 1200 watts. New microware is only 1000 watts however cooks better than older model.

Solid and great looking microwave, with some very nice features

This is a great microwave with many features and I really like how big it is on the inside

We bought this on sale for just under $400 to replace a 10 year old KitchenAid of similar specs. This model seems very nice and I especially like the non stick interior. This particular model is A LOT quieter than our last KA unit and that's especially appreciated. Installation was straight forward and operation is easy peasy...

The demo mode is not helpful and the questions I had about the operation were not answered by KitchenAid. There is no hard copy instruction manual available. Also, the tune that plays when the microwaving is finished sounds like the first 4 notes of "Come on Eileen". The song was annoying when popular and now it's rolling around in my head every time I use the microwave. Aside from all of these downsides, this microwave gets the job done.

I am very happy with this microwave. It is everything that the reviews online said about it.

We love this microwave it’s very quiet and cooks quick and evenly!