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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1203 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, quiet operation, and stylish design of this 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking. Many appreciate the sensor cooking feature and the microwave's size and performance. While some experienced issues with the door and the light, the overall feedback highlights positive experiences with this appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,203 reviews
  • Rated 5 out of 5 stars

    Beautiful stylish Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave at a reasonable price. It’s very pretty and a nice upgrade to my kitchen.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Worked for 3 years-ish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept giving door open errors when the door was closed. I was thinking of trying to have it fixed, but when I looked it up others reported the same error and said after they fixed it it would just keep happening. Switching brands. Hopefully next microwave will be better.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Chiaroscuro, thank you for your review. We sincerely apologize for the concerns with your microwave and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave at a great price. It looks stylish and does a great job. It was purchased for an office and is holding up well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Quiet, Very Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivered it for free, and I installed it myself with help lifting it into place. Easy to use, very quick heating, and looks fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product for our family will highly consider buying again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the defrost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just put in the item and follow the menu. It defrosts perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Look!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Looking forward to building out the whole collection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great micro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do. Looks great. Be aware, the fan on high or med/high is extremely loud!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fully satisfied with purchase Kitchen Aid Mi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with all aspects of my replacement Kitchen Aid Microwave. Good price, timely delivery and excellent product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Open box rating system lacks merit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying an open box item rated EXCELLENT, you would expect it to be just that. Well, not the case. When I arrived to pick up my purchase, it was not even in a box. It was wrapped up in bubble wrap, sitting on its side in the pick up area. There are no books, paperwork, manuals, mounting bracket, vent adapter or anything with it other than the microwave and inside turntable. I don't feel that the rating system gave a fair opinion of the item. It definitely was not rated properly. Certainly not worth the money I paid for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item because it was on sale and had some good reviews. the microwave is very quiet. I am very happy with the microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. It is beautiful and when it is on it is practically silent. It has nice features and I am very happy with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY-stopped working, warranty service awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I originally loved this microwave. Then the door stopped functioning correctly and the microwave was having issues due to the door not latching correctly. The microwave is still under warranty, so I contacted customer service, sent them what they needed, and over a week later no one got back to me. Then my microwave stopped working completely. So I again contacted customer service. Now I have no microwave. They can't get service out for a week. So, I wait the week. Then, the service guy tells me he needs to order parts, so it will be another week until then. However, he said a fuse went out, I don't think this is the issue, because the door would work and then not work... fuses don't go in and out. So, I have a feeling he will come next week and have to come out YET AGAIN. It's ridiculous. when this is over with, I will not have had a correctly functioning microwave for a month. DO NOT BUY -- or - Buy the geek squad protection so you can bring it to Best Buy to return it when it goes out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Looking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remodelled my kitchen and replaced all the appliances. This microwave looks sharp and works great. I also love the new colour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave. The guys did a great job also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great...Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This microwave is super quiet compared to my old one. Works great so far. I love the handles on the Kitchen aid appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay tonight I use our mic.for the first time.and I use the steam setting and my leftovers chicken was so moist.amazing.gtrat item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a loud Samsung microwave with this quit kitchen-aid. What a difference in noise & cooking time very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid Microwave oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new microwave. It has so many options yet is easy to use. Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has plenty of space to stand my tall coffee mug in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The alerts are like minion sounds rather than annoying and alarming like traditional alerts.

    I would recommend this to a friend