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Customer Ratings & Reviews

$2,684.59

Customer reviews

Rating 4 out of 5 stars with 684 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 684 reviews
  • Rated 1 out of 5 stars

    THE WORST PRODUCT EVER.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a nightmare and spend money Buy it. Repair 4 time same problem. Termostat. Refrigerator no cooling. Stay away of this product.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Cons mentioned:
    Door alignment

    Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality , first refrigerator would not hold a consistent temperature , would be 50 one day then be 25 the next day never knew if thing were going to spoil or be frozen and draw bracket would not fit , second refrigerator , the doors are not installed square to the frame, Will see if the 3rd refrigerator will be any good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Spence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product replaced a previous KitchenAid refrigerator product of 18 years. The PrintShield Finish is a plus. I live and work from my home with 8 employees, the refrigerator serves as a storage place for lunch and beverages for my work and a storage place for personal breakfast and dinner items. The extra height of the unit adds greatly in regards to appeal and utility. The upper level shelve has more storage height for drink containers. In most cases, when you buy a Counter-Depth refrigerator, you are paying a premium which no extra comforties, this unit has extras in use that offset that premium in this case.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New look

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great for small families. I have always had a big fridge but now that my kids have grown and moved we chose a smaller fridge. It’s great!!! But don’t expect to put big pots in the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, was well worth the wait. Fits perfectly ibeside the cabinets, very handy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The negative reviews are scary.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at all these negative reviews I know have my doubts. I just junked the identical model that was purchased in 2012. Eleven years seems too new to be sitting on the curb. I have a 25cu ft model like this purchased in 1992 that is running perfectly in a rental. I opted for another KA because I like the organization I have in it. I'll post a few pictures after this is delivered. I have some tricks for you to learn!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    kitchen aid refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until I received this refrigerator, I had no idea how old my refrigerator was. It is beautiful and sleek for a small kitchen. Everything is lasting longer. Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 2 out of 5 stars

    After 3 days the water dispenser stopped working!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was delivered, installed and working. Within 3 days the water would not dispense. I purchased this KitchenAid fridge to replace a $4400 2 year old KitchenAid refrigerator that apparently could not be repaired, so I was sent a check to purchase a new one. Wanted to stick with KitchenAid only due to the handles matching my entire suite of KitchenAid appliances. Would not recommend KitchenAid and will never buy again.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey Joeman, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space and the door handles are beautiful they’re my favorite part plus the wine rack. The fact that no need to worry about the doors staying open.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very impressed with how quiet the refrigerator is. I’m actually considering replacing my relatively new LG range with a Kitchen Aid, due to the obvious quality difference.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kitchen Aid refrigerator.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance. Sale as experienced was thorough.. Delivery crew was very polite and knowledgeable. We continue to have fine experiences when dealing with Best Buy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More freezer space available in the same size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great counter depth side by side refrigerator, with ice maker/dispenser, worth the extra cost for this model. The key item this one has is an ice maker built into the door, so it doesn't take up any space in the freezer compartment. Other refrigerators took up an entire shelf or half a shelf in the freezer for the ice machine. So there is more freezer shelf space with this refrigerator that with others of the same size.

    I would recommend this to a friend
  • Cons mentioned:
    Drawer quality

    Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge was delivered with a huge dent on the left door. The finishing was not good either - some coolant type material dried leaking out at the seams. Really disappointed at the quality. Also, my fridge items are freezing. Did I get a lemon or is this the way Kitchenaid’s quality is now??

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, HelenL. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Great buy from Kitchen Aid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator with lots of run and well designed space. I love the ice cube dispenser that gives both cubes and crushed ice.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, and it’s quiet. My only criticism is that I have limited ability to adjust the shelves. It’s been 2 months, and has been great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Kitchen Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Went back to side by side after having bottom freezer unit. Old looks better but side by side has more space and is earlier to live with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge..there is still plenty of room even though it is counter depth.love the ice maker.. makes great crushed ice!!! Looks great too.very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great frigde

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Gave it 4 stars simply because the plastic wrap that’s made to remove it’s very hard to take off and has places it’s impossible to remove without disassembling the fridge. Installers would not remove it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!! ====== ++++++ ====== ++++++ ====== ++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is built very solid. Has plenty of items to put and has a plenty of room.

    I would recommend this to a friend