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Customer Ratings & Reviews

$2,684.59

Customer reviews

Rating 4 out of 5 stars with 684 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 684 reviews
  • Rated 4 out of 5 stars

    Theboys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator, well built. Ice machine seems to be able to keep up with use. Could use a couple of more shelves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like our new fridge. Seems to hold a lot and I love how the ice doesn't take up 1/2 the freezer like many other refrigerators.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is good quality. Only had it a month

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Measures water in ounces, bright inside, good storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great happy with my purchase. Found the best deal here and they even price match.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge! We had the old model and upgraded to this one. Love everything about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice frig if you have to get this size of frig ..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My space was small and it was my best choice. And i love kitxhen aid.

    I would recommend this to a friend
  • Cons mentioned:
    Drawer quality

    Rated 1 out of 5 stars

    Best Buy replaced my 1st one and.....

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy replaced my 1st one because the top bottom pullout drawer would fall when pulled out. Then the second one did the same thing. I even checked out the Best Buy outlet and the one I found there did the same thing. Even had a Kitchen Aid repair guy come out and he couldn't fix it. I wanted all Kitchen Aid Frig to match my stove, dishwasher and microwave, I was very disappointed. I ended up buying a LG French door and really, I like it a lot.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Drawer quality

    Rated 1 out of 5 stars

    Defective Drawer Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Factory Defects. The two lower shelves / drawers do not fit into side tracks. This causes the entire drawer and shelf assembly to come loose and out when trying to open the drawer.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is a great refrigerator!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at every side by side in the store and this was our favorite. It is absolutely beautiful!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really nice in our new kitchen has a lot of space for the price you cant ask for a better fridge

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extended Warranty Two week response is a ripoff

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy the extended warranty plan from Bestbuy. Two weeks to schedule repair for no cool refrigerator 7 days before Christmas. Longest at Lowes for previous fridge was 48 hours. Spend more at Lowes for customer satisfaction Two week response is no warranty at all. $499 total scam. Refrigerators are only as good as the warranty. They all break.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi there! We're genuinely sorry to hear about the experience you had with Best Buy. While our reviews focus on the product and your individual experience using it, we absolutely want to make sure you get the help you need.

      Please feel free to reach out to Best Buy Customer Care directly for further assistance at 1-888-237-8289.

      We hope this helps you get things sorted out quickly! KitchenAidBrand

  • Rated 5 out of 5 stars

    Love this new refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I need to replace my 15 year old KitchenAid fridge, which is now a backup in my garage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Counter-top Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice counter depth refrigerator, it worked perrfect in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappyCustomer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of bottom freezers so a side-by-side is the answer. Most are not even able to hold a frozen pizza. Not a huge frozen pizza fan, but seriously - why wouldn’t the makers of refrigerators keep this in mind as soon many people consume frozen pizza!?!? Anyway, this one does hold a full frozen pizza AND has adjustable door storage. Beautiful water/ice in door, too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's a winner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great! So far it's a great fridge. No finger prints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good has nice shelf arrangements good ice ma

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the look and how it is easy to use. The ice maker is a terrific. Keeps everything cold.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    KA Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes about 24 hours to start cooling, but it is working very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kitchen Aid Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Label on refrigerator noticeably tilted. Unit was not leveled by delivery person; difficult to correct

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Please do not buy this refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this model a week back and had issues with the water filter unit not closing properly causing the filter to pop out every time the water dispenser was being used or ice was being formed. We received a replacement refrigerator in 4 days and had the same issue. Like others have also mentioned the interiors are very cheap as well. Also very disappointed with the customer service who could not understand our issue and they kept sending the wrong person instead of a qualified technician to address the issue.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, RMaha. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand