Customer Ratings & Reviews

Is spacious and works great. Ice box refills in almost 6hrs.

Very nice unit that matches our other Kitchenaid appliances.

Immediately after installation, the door ajar alarm began going off every 5 minutes. Called best buy to service this, 5 members of the Geek squad including the person who installed the refrigerator could not figure out what was wrong. The doors were red balanced twice.Still alarming. They offered to replace the refrigerator but it will not be in until late March. We called an appliance repair man who does Kitchen aid warranty work. He diagnosed the problem within 10 minutes. The right upper door switch was not depressing, the next day a part was installed. No further problems. Best Buy may know computers, but not much about refrigerators

Great refrigerator, great service and got it for a great price!

Great refrigerator I would always recommend KitchenAid

We are really happy with this side by side counter depth fridge freezer - it was not immediately our first choice tbh but I’m delighted that we decided to get this one . I particularly like that it’s easy to access and see the freezer contents as opposed to them being layered in deep drawer

Not happy at all with the delivery or the product…. The door handles do not match up (one door is lower than the other)… I believe each this should have been corrected when delivered. The produce drawers in the refrigerator do not slide in and out with ease… it is like they are off track. After the first week it is making all kunds of noises all night long. Very disappointed with delivery setup and product quality after spending close to $3,500…. Wish I could return it and start over. I called but no one returned my call and I am a Elite member.

This is great for counter depth. Has lots of room.

Love kitchenaid appliances -beautiful refrigerator

Easy to organize the food. Needed a counter size refrigerator and this one is great. Lots of storage in the fresh food section. The ice maker is on the door so there is no lost shelf space in the freezer. Also I like the unique feature on the display panel as it tells me how many ounces of water are being dispersed.

My wife loves the new refrigerator. It was a great replacement for out other kitchen Aid. She also loves the this SS model has magnet capability on the front surface of the refrigerator

I purchased a ref. this week and was very happy with the honesty and recommendations form your staff. The delivery people went to extra measures to get the old one out of the kitchen. Since I just got it, I have some concerns with the speed of the ice maker, but according to the manual, I need to wait for 72 hours.

Best refrigerator ever - it has everything: water dispenser, ice maker, handles that are comfortable for the elderly to open the door to the appliance, an inner wine rack

This product struggles with consistent cooling. The items in the fridge door are almost room temperature. The ice maker door would stay open. Come home and theres a puddle from melted ice. It would only dispense ice 1/10 attempts. Save yourself the headache and do not buy this product.

Brand new fridge that completely Stopped working after only 30minutes of being installed & delivered!!!!’ Not sure if it’s a “lemon” or if it’s all of these fridges!!!!??? Red light on front display-water dispenser not working (as well as ice maker)-super hot interior middle as well as door seals-all interior lights off-horrible horrible horrible product & experience!

The drawers are wonky, the components are cheaply made. Hard to clean. Best Buy employees and delivery were great though.

Love this refrigerator. Our sales person at Best Buy was informative and patient with us throughout this process of buying several items from your organization.

Very happy with my refrigerator staff was very helpful very nice and respectful also gave me a good deal I wish I knew his name but is thank him very much.

The only issue I have was the last of communication between the store and the warehouse I have to went to the store 3 times to clarify the delivery date Because the notification day was different from the store date given to me This service need to improve!

I love it. Plenty of room and adjustability. Gives my kitchen great updated look.