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Customer Ratings & Reviews

$2,684.59

Customer reviews

Rating 4 out of 5 stars with 684 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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75%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 684 reviews
  • Rated 5 out of 5 stars

    Excellent refrigerator and gorgeous.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functionality and features of the refrigerator. It is truly gorgeous. The Best Buy delivery folks were the best...fast, friendly, courteous and knowledgable...what more could you ask!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better choice than the french door

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went back and forth on this one but I couldn’t be happier with the decision of side and side door vs French door. The quality is top notch, on the inside of the fridge. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid side by side refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking, easily accessible ice maker, well thought out interior. Very pleased with this purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 bad Kitchen Aid refrigerators

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are on our second Kitchen Aid Refridgerator and now this one stopped dispensing water after only 2 weeks after being delivered (without a box kind you)! Now my Wife is so upset with Best Buy and Kitchen Aid! We are demanding a resolution ASAP!!!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Worst, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu KitchenAidBrand

  • Rated 1 out of 5 stars

    Terrible Servoce

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible Service, After waiting 1 week for a delivery, got a phone call to reschedule it one week from the initial delivery date, Agent refused to transfer me to a manager to resolve this.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Rated 3 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator for a small family... not for a big family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this fridge. Works well. No smudge is correct. Enornmous freezer. Great fridge, tho the shelves seem to be fixed. I moved where they had the wine rack down so now works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proud owner of KitchenAid Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and value. Had fantastic delivery - team was prompt, efficient and cleaned up after themselves. Would buy future appliances from Best Buy:

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refrigerator is a Lemon

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is a lemon. Entire unit squeeks and makes noises anytime it is touched or turns on. Kitchen Aid support/Warranty has been awful. Would never recommend to buy Kitchen Aid Appliances.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, ChristophermC. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    So far we love it...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Really well made. Very high quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen aid Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator, does what it’s supposed to. We like the side by side so we can see what’s in the freezer and things don’t get lost on the bottom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very attractive design, improved freezer space, convenient storage drawers,well organized refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid refrigerator review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit the space perfectly and is shallower than our previous unit. I like having the ice maker in the door. The led lights cast funny shadows at time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and Great Products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit with quality features. The Service Representative, Cody, did a great job in getting me the products that best suit my needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace this fridge in only 2-3 years. Love the brand but they don’t make them the way they used too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy set to install. Claimed to be finger print resistent but it isn’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time and functions as expected and installation was timely.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Michaeleneburke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water and ice maker broke within 5 days of purchase. Piece to fix needed to be ordered. Will not be in until second week of February. That’s two months without water or ice in a brand new refrigerator

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, Mikeb123. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Great buy at Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent sales representative that assisted us in the purchase with his knowledge of the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator to replace a 20+ year old Jenn-Air. I did have to purchase an additional shelve to provide more door storage.

    I would recommend this to a friend