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Customer Ratings & Reviews

$2,684.59

Customer reviews

Rating 4 out of 5 stars with 684 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 684 reviews
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    High quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I have ever reviewed a fridge, but I really am enjoying the looks and functionality. The built in wine rack is a nice touch, and having a separate dispenser for water/ice makes it so you do not have to toggle buttons. It does not show fingerprints and matches perfectly with other kitchenaid appliances. Get ready to remove some serious tape, it is packaged incredibly well.

    I would recommend this to a friend
  • Cons mentioned:
    Drawer quality

    Rated 4 out of 5 stars

    Good value with Best Buy discount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a fine refrigerator. The quality of the shelves has degraded since my last KitchenAid refrigerator 17 years ago. The ice maker and water dispenser appear to be an improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good space, I like the water dispenser and the ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great counter depth refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, good quality. Great value. Very spacious for being counter depth. Quiet

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment, Drawer quality

    Rated 2 out of 5 stars

    Poor quality/workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the pro gas range and thought I would like to have matching appliances so I bought the kitchen aid fridge and dishwasher as well. Unfortunately, the quality is not very good for the price paid. The first one delivered had cosmetic issues on the door. Since it was visible, Best buy replaced with new one. The new one that was delivered have uneven doors. Freezer door is ok, but cooler side sticks out and sits higher. Best buy delivery said that was the best they could get it. My contractor tried to adjust it more for me but was not able to do much more. The drawers and compartments inside are cheaply made and poor quality. Very disappointed. I didn't want to return/exchange again bc of the hassle.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello kaycee! We manufacture several different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. KitchenAidBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Spacious. Efficient. Much more capacity than what we had.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    New frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it so far and the smaller ice cubes are perfect size. Still adjusting the shelves. Everything is at a good temperature and the lighting is bright so you can see everything you have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the finish on this refrigerator. And it is easy to use and holds a lot, even though it is a counter depth fridge. The installation was done efficiently and thoughtfully. They installers were so helpful I. Explain I guess how to use the fridge. Very much appreciated.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Beware

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1) Doors not level until food added. 2) Make sure installer places cardboard on wood flooring 3) Take time stamped pic of site prior to installation 4) Plastic wrap may need to be cut off between stainless top of door and edge

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Love my fridge!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Lots of room, especially in the freezer. The water dispenser stops periodically but seems to go back on within a few minutes. Overall, great fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Drawer quality

    Rated 5 out of 5 stars

    Interior drawers are not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As others have reviewed, the interior drawers are cheap and don't slide great. Other than that I am pleased. Much quieter than my previous refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Drawer quality

    Rated 3 out of 5 stars

    Keep your expectations low

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interior is cheap and not what I expected from kitchen aid level of pricing. My old kitchen aid fridge from 10 years ago is an clear upgrade from a whirlpool or cheaper brands. This thing screams cheap when in the same house as the old one. Plastic shelves feel flimsy and the glass shelves don’t even contain spills anymore much less slide out. I would have told them to take it back but it matches the other appliances. I guess if I want quality these days I will have to buy sub zero stuff. Close to mid four figures wasn’t enough to have some basic expectations based on previous brand experience. They do offer a similar model with a platinum interior for $2xxx more which is silly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Simple design with all the extras!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KitchenAid - 22.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator is what we needed. It's energy efficient and very quiet. It's stainless steel doors with PrintShield Finish does not leave your fingerprints so it's always clean looking. Overall, it's a great addition in our kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Kitchenaide Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little small but perfect for my small house. It’s a little over priced for what it is but I needed one ASAP and this one fit in the spot perfectly. I hope it lasts as long as my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    great product, looks good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is a great product and looks sleek and modern.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Short of shelves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator needs more shelves. One glass shelf in the freezer, one glass shelf in the refrigerator and two bins in the refrigerator door. I had to buy these from Kitchen-Aid for over $500.00. The pads to push to get ice or water are hard to work. Overall the refrigerator is quality and beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It fits!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the only counter-depth refrigerator that would fit the space in my house because I have cabinets on the left and a wall on the right. In order to open the doors 180 degrees, they had to open flush to the side of the refrigerator. If they did not, it would hit either the side cabinet or the wall. I didn't realize this with my last refrigerator and therefore, had to pull the refrigerator out from the back wall. It kind of defeated the purpose of having a counter-depth refrigerator. I was unable to find many other brands where the doors opened up flush.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    KitchenAid side-by-side

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been happy so far with this frig. I may have to have the icemaker checked as there seems to be a build up of ice particles under the container. The refrigerator side will seem small with the upright freezer but it is just my husband and me so the size is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quietest frig ever. Love the small ice cubes.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator to match my range and microwave. I have a new house,and was using my older KitchenAid refigerator. It's still working great after 12+ years. But I wanted the new pretty frig. It looks so good inside and out. My great room is combined with the kitchen. Very important the frig is quiet. It is amazingly quiet. All I hear is when ice drops or the water is required for the icemaker. The inside is nice too. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    2 weeks review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge 1 month a go it was a floor sample but It work perfect so far.Hopefully there will be more years to come.

    I would recommend this to a friend