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Customer Ratings & Reviews

Your price for this item is $3,239.99

Customer reviews

Rating 4 out of 5 stars with 682 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers recognize the 22.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator for its high-end look, thoughtful design, ample size, and quiet operation. Many appreciate the bright LED lighting, generous capacity, excellent temperature control, and fingerprint-resistant finish. However, some customers have expressed concerns about the drawer quality, the water dispenser's occasional interruptions, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 682 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Cool and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet. Excellent temperature control for both freezer and refrigerator. Overall interior layout is very good for a side-by-side model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little larger, but the ice maker works!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with our new KitchenAid refrigerator. It is about 2.5 cubic feet larger than our previous one. We replaced the less than 3 year old KitchenAid refrigerator because the ice maker stopped working. Because of the supply chain issues, we couldn't get a replacement part, so we ordered a new, slightly larger unit which took 3 months to get, but at least our ice maker works! I'm very happy with the members of the Geek Squad for everything they did to get this ironed out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator to replace a Samsung french door. First off, there are not enough shelves. Had to order three--one for fridge, freezer and door. Additional expense not expected. Going from a bottom freezer I thought would be better--not losing stuff. That is true, but I don't have as much space on either size. If I'd gone from another side-by-side, I would probably like it a lot more. Love the counter depth.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    We love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this fridge, love the entire Kitchen Aid package! This is a nice side by side model that looks sleek and is highly functional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Well built

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built refrigerator. Exceeds expectations for look, style and operations. Quiet and cools food with no drama. A great product, for a great price.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Doors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doors not even in line one sore up I will go in store to find out what I can do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery service. Kitchen Aid refrigerator, works as expected. More room with side by side fridge & freezer than with our old French doors and lower freezer. Having the lower freezer we found items got buried.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Very happy with KitchenAid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the counter-depth size for our kitchen. Looks great and very happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Drawer quality

    Rated 4 out of 5 stars

    Good but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are only 3 shelves in the freezer; it needs 1 more. The meat drawer, in the frig, gets stuck on the light mounted to the side; the light should be moved up or down a bit.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little concerned that the water doesn’t work a month after we received it. Of course it’s warranted, but this already at a month. Geeeezzzzz

    I would recommend this to a friend
  • Cons mentioned:
    Drawer quality

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator, the drawers seem fragile plastic, but other than that good. Surprised to find out the refrigerator was not energy star rated like the sales person had said it was.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Best Buy Outlet Amazing Find!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fridge from a Best Buy Outlet and I couldn't be happier! I wish there was a larger ledge for the water and ice so I could fill bigger containers. But overall, a couple of dents wouldn't keep me from this great fridge and deal! I believe I paid less than $800!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. It is a little noisy, but kind of gets used to it. The space is nice.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The KitchenAid refrigerator is everything we thought it would be, quiet, dependable, roomy, it was a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good quality refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality refrigerator though it is loud when making ice. No issues to date with operation.

    I would recommend this to a friend
  • Cons mentioned:
    Drawer quality

    Rated 3 out of 5 stars

    KitchenAid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interior space is not well planned compared to Samsung. Shelves and drawers are flimsy and sure will break with in a year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Shining Refrigeration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this side by side; find that it has a lot of space and easier to store foods in the freezer without having to dig through what I had previously. The refrigeration side is something my husband is enjoying because of the wine rack and there still a lot of space for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchenaid side by side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the counterdepth, sleek look. This is my third one. Keep leaving them behind when I move, as it seems to be a perk for the buyers.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is nice and roomy It’s quiet as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side-by-side with ice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product excellent easy to functions ice machine works great crushed ice and rock ice. Anybody can hook it up. Nice finish plenty of room for all your needs.

    I would recommend this to a friend