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Customer Ratings & Reviews

Your price for this item is $3,239.99

Customer reviews

Rating 4 out of 5 stars with 682 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers recognize the 22.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator for its high-end look, thoughtful design, ample size, and quiet operation. Many appreciate the bright LED lighting, generous capacity, excellent temperature control, and fingerprint-resistant finish. However, some customers have expressed concerns about the drawer quality, the water dispenser's occasional interruptions, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 682 reviews
  • Rated 5 out of 5 stars

    Side-by-side with ice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product excellent easy to functions ice machine works great crushed ice and rock ice. Anybody can hook it up. Nice finish plenty of room for all your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched for months for the perfect refrigerator for my needs and this one hit the mark. The counter depth style fits perfectly in my kitchen and it is very nice looking. I especially like the printshield finish because I don't need to worry about smudges and fingerprints. The ice maker works well and makes noise only briefly whenever it needs to use water. Overall I am very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether you’re looking for built-in refrigerators or freestanding refrigerators, you can’t go wrong with premium refrigerators from KitchenAid. Our Refrigerators are designed with a bold blend of design and functionality to help you keep all your ingredients fresh and easy to find, while making a statement in any home cook’s kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    kitchenaid counter depth refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the design is sleek, this counter-depth refrigerator comes with measured water dispenser function, a convenient tool for cooking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the fridge, but had to get help with customer service; because the first one delivered had no prongs. The second had drawers that wouldn’t work. Yeah pretty much a night mare. It’s too long of a story of how many tech people came out and didn’t know what they were doing?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchenaid fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality it feels very sturdy. I’ve bun broke first week we had it took 5 weeks to get a repair man. I think it was just bad luck

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An improvement over our GE. Nice clean look and has a very constant temp. Love the ice maker

    I would recommend this to a friend
  • Cons mentioned:
    Drawer quality

    Rated 4 out of 5 stars

    Modern looking counter depth fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all a decent refrigerator. Ice maker is a little loud. Going to the counter depth lost a lot of space. Drawers seem cheaply made on the handles.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 3 yr old Samsung with a broken ice machine that was never able to be repaired and a freezer that randomly shut off. This fridge is top notch! Matches all of my other kitchen aid appliances. The ice maker is AMAZING! This is our 2nd. The first one had a leak. Best Buy replaced it immediately and were super awesome about it. I recommend this refrigerator if you don't want to spend the $$ on a sub zero, but want a good looking fridge with clean lines.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great new ref.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this purchase. It works well and give plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, excellent features and looks awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    so far so good! (unboxing a little tough)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven't had this fridge for more than a month yet, but so far we love the look, fingerprint shield and its doing everything it needs to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy-great aid in getting us a new KitchenAid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went into our local Best Buy store on a Tuesday to find a specific side-by-side counter-depth refrigerator to replace a similar unit that had given up the ghost after fifteen years of loyal service. The salesman was very knowledge and in minutes we had a new KitchenAid refrigerator that met our needs on order for pick-up on Friday. It was a pleasant experience and we were quite pleased with our new refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 4 out of 5 stars

    Getting colder !

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice dispenser is very loud other than that everything works great including the lighting inside which is great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator to it my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a refrigerator that was counter-depth and no wider than 35 1/2". this one fit. Still getting used to this unit but so far it performs well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time we have purchased this KitchenAid Refrigerator. The last one was left with the house we sold and we liked it so well that we purchased it again for our new home. We like the counter depth the way it is laid out inside and amount of room it has. The indoor ice and water work well and the controls work well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Superb!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always considered KitchenAid to be a premium product and this fridge does not dissapoint. After going through 2 Samsung refrigerators it was time to stop worrying about saving a few bucks and purchase a quality refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nancy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator I don’t like delivery time 7-7 I’ve had a problem with the water line. 2x out to fix 7-7 wrong part Request Thursday for appointment. Tuesday 7-7 Waiting 1 more week to see if part is correct

    No, I would not recommend this to a friend
  • Cons mentioned:
    Drawer quality, Water dispenser

    Rated 1 out of 5 stars

    Don't Bother Getting It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed in this refrigerator. Since I bought it, the temperature doesn't stay at the setting I put it on. So if I put it on 35 degrees, the fridge doesn't stay at that temp but goes from 35 to 40 then 20 to 30 then 40. The ice maker also broke so we can't use it right now. The quality of the plastic shelves aren't good, they feel cheep. We thought we could move the shelves to any position on the side door, but only certain shelves fit so it's not flexible with arranging items. Also, the freezer has a layer of frost on the back wall. This has to be a loudest water dispenser I've ever heard. I would not recommend getting this refrigerator.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, Jeffj300. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    KitchenAid 22.6 Cu.Ft. Side-by-Side review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is exactly what we hoped for. We just moved to a new house and the completion date kept changing. No problem-it was easy to reschedule delivery many times and finally it was delivered on time in perfect condition. We were used to a side-by-side Sub Zero but this refrigerator is wonderful. Water dispenser with filter and ice operates without any issues.

    I would recommend this to a friend