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Customer Ratings & Reviews

Your price for this item is $3,239.99

Customer reviews

Rating 4 out of 5 stars with 682 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers recognize the 22.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator for its high-end look, thoughtful design, ample size, and quiet operation. Many appreciate the bright LED lighting, generous capacity, excellent temperature control, and fingerprint-resistant finish. However, some customers have expressed concerns about the drawer quality, the water dispenser's occasional interruptions, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 682 reviews
  • Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, attractive. One star off because water dispenser and icemaker failed after one week.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Refrigerator Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance is quiet and easy to operate thanks to the highly professional delivery Guys. I would purchase this product again and again!

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Kitchen aid side by side 36” refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery and set-up, after registering product online I read the owners manual and learned how to use everything. Very sleek modern and lots of space to organize the way you want with adjustable shelves. Great water and ice maker with max cool, LED lighting and fresh filters. Very happy to recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kitchen Aide Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated it a 3. Kitchen Aide is a normally a good refrigerator. However I just received it and it’s building up ice on the side door., I think though it’s because the door may not be aligned . But I find out this Saturday when the repair man comes in. Purchase star was last year but I didn’t receive it till 2021 I would still recommend Kitchen Aide though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge! Looks beautiful. Lots of room. Great interior layout.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Kitchenaid Fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit. Makes good ice. Runs quiet. Would suggest to anyone to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Drawer quality

    Rated 1 out of 5 stars

    Plastic frame, flimsy drawers, creaky noises

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really regret my purchase, I liked the door and handle design and that is was one of the larger counter depth refrigerators available. I also trusted the Kitchen Aid brand to be of good quality, I can tell you as far as this fridge is concerned, quality is not a word I would use to describe it. The body / frame is plastic and creaks whenever you open a door, the plastic drawers are thin plastic that ride roughshod across their supports. This is a $600 fridge, not a $3,000 one.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello WGreene! We manufacture several different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. KitchenAidBrand

  • Rated 1 out of 5 stars

    Defective Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even 4 months of buying this already second technician visit scheduled. Refrigerator keeps frosting. Last time technician had us switch off the fridge for a week - so within two months of buying a fridge we had stop using it and throw all the food we stored. Thanks Kitchenaid for making us throw store food we purchased in bulk as we did not want shop frequently in COVID environment. So after wasting food and money last time we are back to square one. Customer service at Kitchenaid doesn't even care and asked us to buy extended warranty in case this happens frequently once we lose the warranty. I feel tossing this fridge if not for the hefty price we paid to buy this. The last old cheaper GE fridge we had didn't give any troubles whatsoever despite using it for a long time. Only reason we bought this was we were changing to all stainless steel appliances. And now stuck with this piece of junk.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi SamPan, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Beautiful fridge that works well too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has a lot of space, but it’s depth is small enough that it almost looks like it’s built in. There is a lot of space in both the fridge and freezer. The ice maker makes nice mid-size ice, and it’s very easy to open the ice container from the inside to get a lot of ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not installed yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator even though it has not been installed in the kitchen. Right now it is in the dining room while the remodeling is being done. Less space since it is counter width but plenty of space for me.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 2 out of 5 stars

    KitchenAid, Not a brand that represents quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a replacement of the same unit. The previous froze up and temps ran up over 40F spoiling food repeatedly about every 2-3 months for almost 2 years. It had pretty much every part replaced until AHS gave up and gave me a check for about 1/2 of what it was worth. Due to lack of availability of other brands, I decided to give KithchenAid a second try. The unit was purchased on 5/19/2021. Today (8/11/2021), the water dispenser stopped working. That is less than 90 days and parts already starting to fail. It is really unfortunate that a brand I stuck by has lost the mojo when it comes to quality. Every item in my kitchen is from KitchenAid and every one of them have something wrong

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello MikeB, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item as a floor clearance item. No problems so far. The only negative is that the drawer to hold lunch meats and cheese is very small.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    So Impressed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be happier with this fridge. Its stylish, sleek, and functions perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Spacious Kitchenaid Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Kitchenaid refrigerator is very spacious. I love the look and the amount of space it has. I just got it installed a little more than a week ago, so I’m not sure if it’s fingerprint resistant though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    KitchenAid 22,6 cubs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking nice, big enough , easy to operate and maintain

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love my new refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Counter depth fits perfectly. I love the fact that I can see everything inside. The lighting is phenomenal. Ice dispenser works perfectly. My only complaint is that the water trickles out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    THE WORST PRODUCT EVER.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a nightmare and spend money Buy it. Repair 4 time same problem. Termostat. Refrigerator no cooling. Stay away of this product.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Counter-depth KitchenAid fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for a very reasonable price! The counter-depth works perfectly; it replaced a much bigger fridge which was taking too much space. Works really well and food is easily accessible in all shelves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could of been bigger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying my new refrigerator but I think I could’ve bought something biggerb

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Made in the USA

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are please with the quality of this device and it looks great in our new Kitchen. We opted for this counter depth unit to align with the new cabinetry. While it’s not a true “built-in” we get a close affect at a fraction of the cost. And lastly, we try to buy American products when possible to support our workers and we are not disappointed in the performance of this one.

    I would recommend this to a friend