Customer Ratings & Reviews

First time owning a KitchenAid product. So far really enjoy the refrigerator. Its a counter depth side by side so its a bit smaller than the standard size but fits my kitchen perfectly. Lots of space in both the cooling and freezer sides. Really like the interior lighting. Great ice maker too.

I bought this item as a floor clearance item. No problems so far. The only negative is that the drawer to hold lunch meats and cheese is very small.

good although sime of the storage doors feel easily breakable

I previously had a very similar model of this Kitchenaid refrigerator and wanted another one. My BB salesman searched the East Coast warehouses to find one. He was successful and my fridge was delivered and installed in just 4 days. GREAT service and a GREAT product!

I'll get straight to the point as I just literally got this fridge a little over a month ago. Good looking fridge for sure, a bit small for my taste, but good looking for sure. However, many issues so please beware and triple check your fridge when you get it. For this price point, you would think this fridge would be better assembled. For example, the trays are very difficult to pop in. Second, the doors are not aligned even when using the alignment tool. But the main resin why I gave this two starts is because the water and ice dispenser failed not even 45 days into having this brand new fridge. I couldn't be more disappointed at KitchenAid. Luckily I got the geek squad protection and will be calling in the repair.

Freezer and refrigerator, yes both sides, simply stop working. BB replaced the first refrigerator within the first 2 weeks of delivery. The second refrigerator has had the same problem 3 times in 7 months. I have purchased thermometer that I keep in the refrigerator and freezer to monitor the internal temperature since I can no longer trust the machine to work. Kitchenaid sent a repair person who said nothing is wrong and will not do anything to help resolve, I have figured out that when it stops working I can unplug, wait 5 minutes, plug it back and it will start working. A refrigerator that requires you to keep unplugging it to make it work is defective. Kitchenaid is too costly of an appliance for this to be acceptable.

The best refrigerator I have ever had. The service of the people selling it to me as well as the delivery people were the best too.

love the counterdepth, sleek look. This is my third one. Keep leaving them behind when I move, as it seems to be a perk for the buyers.

Product is good. Delivery was GREAT/SUPERB! Took 2x to get it right. Management at ILM Store was very slow to call us about the 1st time product issue. VERY SLOW. Scratch and dent on 2nd try; again, Management at ILM Store did not call and WE had to call and discuss.

Product is good, perhaps could improve value for money. Refrigerator comes with less internal shelves than it has space for. Buying shelves separately at kitchen aid is very expensive

Great looking refrigerator with easy workability. Ice and water through door is nice.

Great fridge. Hadnt planned to buy counter depth but really enjoying it. Wine rack is a bonus. Love how it looks!

Not the quietest refrigerator I have owned. It makes a lot of noise when making ice.

Excellent. Decision to purchase the best quality Refrigerator lead me to this product and I am totally satisfied with it.

This refrigerator is sleek, easy to organize, and overall the look and function that I was looking for. It's not as deep as what I had before so I am having to get used to that. My kids all come home for somewhat lengthy stays in the summers and at Christmas. I am anxious to see if it will be roomy enough when that happens

I love my new refrigerator. Very courageous team of professionals. Was a very easy process and I took it home same day

Really liked this for the first several weeks. The water is difficult to obtain as the bar must be pushed in at the top versus the bottom where your fingers are holding the glass. The measured fill feature is difficult to gage when you have ice in the glass or the glass is irregular size. Being required to do an extra step of "back" button pressing before being able to top off a glass is bothersome as well. The ice maker has now already failed to refill the holder. Remember, it is just weeks in use. It is also not the quietest motor I have ever heard. The KA dishwasher is already giving us trouble also. Bought the whole kitchen suite for the big bucks they claim to be worth. Nervous, to say the least.

Good refrigerator but drawers and tracks are made cheap.

Great quality it feels very sturdy. I’ve bun broke first week we had it took 5 weeks to get a repair man. I think it was just bad luck

Makes occasional noise. Seems like this happens every time refrigerator is attempting to maintain temp after opening/closing door use. Plastic drawers are flimsy.