Customer Ratings & Reviews

We do not use the can rack which is taking up shelf space. . The ice maker doesn’t seem to make a full cube and is always dispensed with some flaked ice. Don’t know if that is supposed to happen. Aside from that, we are happy with the refrigerator.

We purchased this one to replace our 12 yr old Kitchenaid side by side. However the build quality was not very good. You could see the insulation spray stuff coming out the seams when opening the door. The overall fridge seemed very "Cheap". We decided to exchange it for the nicer Kitchenaid French Door with freezer on the bottom. It was about $1800 more, however the quality is much better and it "feels" like it will last 12 years!

Easy to use. Great features! Love it. I would recommend this for sure .

So far so good. Sits flush with our counters and looks great. Produces lots of ice too. If you're looking for counter depth, this is the one. It is loud when it dispenses ice though. Thats it. Doesn't bother us at all. Its not loud making it.

Nice looking. Had a small dent on the side but when pushed back it is okay. Functional and nice looking

Great product for a great price. Excellent performance as well as quality.

So far so good.... works great and looks soooo beautiful. Definitely recommend!

My 'fridge was delivered on 12/31/2020. The water reservoir froze within hours, so there 'fridgewas no water thru the door and no ice. It took the repairman 3 visits over 6 weeks to figure out that this was the problem, and a 4th visit to thaw it. It froze again overnight. While it was working, the icemaker greatly overfilled the ice making tray with water, so it ran all over the inside of the freezer section and froze. Kitchenaid says my 'fridge was shipped without the parts needed to keep the reservoir from freezing. This has happened so often that they have now developed a service bulletin about it, but I guess they want to keep it a secret because they haven't distributed the bulletin. The parts are on indefinite backorder. Meanwhile Kitchenaid is still selling 'fridges, so they either have the parts but don't want to give them to customers, or they don't have the parts and are deliberately selling defective units.

had to replace a kitchenaid French door fridge with this counter depth model. I was concerned that I would not like the side by side as much as the french door but this has not been an issue. The fridge efficiently uses the available space and works great.

We purchased this November 2023. I am writing this in August 2024. Hindsight is always 20/20. I would not purchase this refrigerator at this price point as we have had multiple drawers break due to the cheap plastic parts holding them together. These are not covered under the one year warranty nor via Best Buy's Total Protection plan. In addition, it makes ice so slow that we still utilize a counter top ice maker to supplement (house of two adults to young children). Finally, we went counter depth which is smaller, but the overall storage is below my expectation. Please learn from our expensive mistake and do not purchase this!

I recently moved to a home with a galley kitchen, so I have limited space. I decided to sell my large Frigidaire Gallery & purchase a counter depth. I fell in love with the lighting, details, and the sale price/bonus rewards if I got a Best Buy card, so immediately purchased this one.

Great looking fridge but if you look closely, there are potentially big issues. I recently had this Fridge installed and noticed that the casing that covers the perimeter of the ice maker does not sit flush against the door and, as a result, you can the insulation underneath. The big question is was this fridge purposely built this way? If so, very poor design and workmanship.

Great looking refrigerator! Buying a new refrigerator can be confusing. Our knowledgeable and kind salesperson took the time to advise us on an excellent product that fit our exact measurements.

LG refrigerator died after only 3 years( had another LG appliance fail after 6 mos earlier) so we were looking for a different brand. This KitchenAid filled our needs perfectly. We were not sure about going back to a side by side, but this one has a lot of very useable space.

As expected, works as advertised. Shelves and bins makes for great storage.

Since it's a counter depth refrigerator, you'd think that they would know that the sides will be visible and would be stainless steel but no, they're some sort of grey plastic- ugly. Other than that, it works fine.

Really awesome product and keeps my food cold. And the delivery people were on time and very nice.

Excellent buy. Replaced our old Bosch side by side and this one is much better. Twice as much space and works great.

So far so good. But they went cheep in the number of shelves and door pockets. At least one more self for both sides and one or two more door baskets

Sleek, beautiful, great storage, compliments other appliances in the home. Wine rack is a neat feature. Kitchen Aid, a name I can trust.