Customer Ratings & Reviews

Nice, for the most part. The door squeaks quite loudly when opening or closing. The drawers are a little flimsy and could be a better quality. As for the over-all quality, so far, so goos.

I purchased this off the floor open box for $300 less than regular price. I was skeptical but everything appears to be functioning great so far. In fact i have no complaints to speak of. Fingers crossed.

Factory Defects. The two lower shelves / drawers do not fit into side tracks. This causes the entire drawer and shelf assembly to come loose and out when trying to open the drawer.

Have had repair people out 3 times in a year since delivered. Water freezes up, so dispenser will not work and neither will ice.

It was tough installing the water line. I tried my hand at it and had to call a plumber to handle it after a leak started occurring less than a week after installation. The delivery went smoothly, and there is a large amount of packaging that comes with the fridge and needs to be removed prior to use.

We sent our Samsung back as it was useless and never made ice / kept temperature (known issues). Love the kitchen aid - ice all the time and Keeps at a constant temp

Love this fridge. Stylish, roomy and lots of extras. I went from a 26 cuff to this 22 and I have more room.

Purchased on May 15, 2021. Delivered on September 22, 2021 when our kitchen was ready. Called Best Buy by latter November because top part of freezer was not cooling and the ice maker failed. Best Buy denied extended warranty coverage even though the warranty purchased through Geek Squad started the date of delivery. Best Buy said Whirlpool exclusively is responsible for the first year. As it turns out, this scam gives BestBuy a free ride for the first year and 100% of the first year premium is cash profit. Had to wait about a month for Whirlpool factory service to come out. He diagnosed a defective control board and freezer fan. He put in an order for the parts but could not determine when the parts will be available. Indefinite waiting period for parts. So Whirlpool is selling products they know they can't service. Best Buy is taking money for warranty service they have no intention of performing. Spent 90+ minutes on the phone with Whirlpool. Long story short, if they cannot find the parts in 21 business days they will authorize a return. In the meantime, the consumer is stuck with a defective unit not fit for its intended purpose.

Live it eorks great fit perfectly were it was going the ice drdpense ans water fesoecet work perfectly

Very nice refrigerator. Very bright interior lighting. Most important it makes great crushed ice.

Wonderful fridge, roomy and organized. After a decade of the french door fridge with the freezer drawer, this is a well loved upgrade

The KitchenAid - 22.6 Cu. Ft. Side-by-Side Refrigerator is working as it is designed to work. Disappointed men who delivered the refrigerator did not adjust the height of the refrigerator so it would fit in the hole in the cabinetry where the previous refrigerator fit. Best Buy was notified and workers will arrive by appointment tomorrow morning to adjust the height so the refrigerator will fit the cabinets, Saturday, March 27th. If the men who delivered the refrigerator had adjusted the cabinet so it would fit the time could have been saved.

I honestly have no complaints, and I'm usually a stickler. Great buy at a great price. It looks amazing in my kitchen.

Love it, was well worth the wait. Fits perfectly ibeside the cabinets, very handy to use.

Poor quality , first refrigerator would not hold a consistent temperature , would be 50 one day then be 25 the next day never knew if thing were going to spoil or be frozen and draw bracket would not fit , second refrigerator , the doors are not installed square to the frame, Will see if the 3rd refrigerator will be any good

Great. Love the lighting inside and the ice machine dispenses quickly. Hoping more it has longevity than our last 2. Good service at Best Buy

Actually this Kitchen Aid refrigerator is much better than the very expensive Italian brand I had. I love the side freezer which allows me to see what I have in there. Ice maker and filtered water is a plus.

This fridge is amazing. The amount of storage is fantastic! The LED lights on the inside really allow one to see everything clearly. The ice maker has been great so far. Our family uses a ton of ice and it has yet to run out.

Great!!! ====== ++++++ ====== ++++++ ====== ++++++

Everything is good, except it's smaller than I thought, I wish the salesman told me they had 2 sizes of the refrigerator so I could've chosen the bigger size than the one I bought. My question to you is...can I still be able to change to the bigger size than the one I bought? Thank you!