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Customer Ratings & Reviews

Your price for this item is $3,239.99

Customer reviews

Rating 4 out of 5 stars with 683 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers recognize the 22.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator for its high-end look, thoughtful design, ample size, and quiet operation. Many appreciate the bright LED lighting, generous capacity, excellent temperature control, and fingerprint-resistant finish. However, some customers have expressed concerns about the drawer quality, the water dispenser's occasional interruptions, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 683 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New look

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great for small families. I have always had a big fridge but now that my kids have grown and moved we chose a smaller fridge. It’s great!!! But don’t expect to put big pots in the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best fridge ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second refrigerator of this type that I've bought; awesome machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE NEW KITCHENAID REFRIGERATOR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a 20 year old KitchenAid refrigerator and so far I am in love. I have had no freezing in the refrigerator next to the freezer wall like my old refrigerator. I love the no fingerprint "stainless steel" also love the top shelf water filter placement, on the old refrigerator I had to lay on the floor to change the water filter cartridge.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very impressed with how quiet the refrigerator is. I’m actually considering replacing my relatively new LG range with a Kitchen Aid, due to the obvious quality difference.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kitchen Aid refrigerator.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance. Sale as experienced was thorough.. Delivery crew was very polite and knowledgeable. We continue to have fine experiences when dealing with Best Buy..

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing fridge. He makes round ice. Bright lights on the interior with a wine rack

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, and it’s quiet. My only criticism is that I have limited ability to adjust the shelves. It’s been 2 months, and has been great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious love the LED interior lights. Great features

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Better than Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product that fits perfectly in a counter-depth space.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Kitchen Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Went back to side by side after having bottom freezer unit. Old looks better but side by side has more space and is earlier to live with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Slim pickins for slim fridges. Pick this one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for the slimmest counter-depth fridge with the normal water ice features, this is the slimmest I found. I searched high and low (and Lowe’s!). Brought a tape measure and everything. It was the tallest and slimmest. It’s a great fridge, looks very nice, and has plenty of room inside.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 2 out of 5 stars

    Quality Control Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and features but quality control is an issue for KitchenAid. First refrigerator had dent in front door, display panel was slightly crooked on front and the seal was damaged. Second refrigerator has front door misaligned and cable at bottom of freezer door that rubs and makes noise when you open the door. Disappointing.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, RodM. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Love my new fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge..there is still plenty of room even though it is counter depth.love the ice maker.. makes great crushed ice!!! Looks great too.very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great frigde

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Gave it 4 stars simply because the plastic wrap that’s made to remove it’s very hard to take off and has places it’s impossible to remove without disassembling the fridge. Installers would not remove it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so much better in our space. I love that it just cleared the counter tops.

    I would recommend this to a friend
  • Cons mentioned:
    Drawer quality

    Rated 3 out of 5 stars

    Kitchen aid 22 cf

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small inside frig door squeaks. Does not close automatically.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Drawer quality

    Rated 3 out of 5 stars

    Great fridge but the drawers feel flimsy as far as

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge but the drawers feel flimsy as far as the fridge door shelves they should’ve added one more or two but definitely one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My KITCHEN AID REFRIGERATOR!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator thus far. I is wonderful!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from KitchenAid and GE/Whirlpool applian

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchenaid products and all GE/Whirlpool products are complete junk. Died in less than a year, BestBuy says they won't do anything even though we paid for a Geeksquad plan because it less than a year old and Whirlpool won't fix or replace it. Never buying anything from Bestbuy again

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Simpson, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 4 out of 5 stars

    My favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a excellent appliance I very happy and I recommended to my friends to buy this refrigerator in Best Buy.

    I would recommend this to a friend