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Customer Ratings & Reviews

Your price for this item is $3,239.99

Customer reviews

Rating 4 out of 5 stars with 683 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers recognize the 22.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator for its high-end look, thoughtful design, ample size, and quiet operation. Many appreciate the bright LED lighting, generous capacity, excellent temperature control, and fingerprint-resistant finish. However, some customers have expressed concerns about the drawer quality, the water dispenser's occasional interruptions, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 683 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frig looks great. So far so good. Instillation team did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    KitchenAid Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice side-by-side stainless steel counter depth fits perfectly, looks great with our other stainless appliances. Like the ice cubes!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kitchen aid refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really nice and I like it very much. It works very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New house, new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator! No problems ! Does what a refrig should do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were great. They sized up the room/doorways and decided on the best route to remove old refrigerator and get it out of house easiest. Then the same route was used to bring in and install new fridge. They cleaned up all the packing materials and demonstrated how to install filters, etc on fridge. Extremely nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mjc fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge. Plastic materials inside are cheaper than they should be for this price.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Kitchen Aide Refrigerator Stylish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new kitchen aid side by side refrigerator is very stylish and compliment very well with other appliances in my kitchen I gave it a 4.5 star rating its quiet and love the way the futures install each one operate easy The inside seam to be small but could have had more shelves would be more helpful J A Thomas - Beaumont, Tx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with all the room inside the freezer and refrigerator section. It’s also extremely quiet!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It hates AM radio !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice frig. The radio frequency interference RFI it puts out when the compressor runs wipes out the lower AM radio stations. Whirlpool / KitchenAid told me this is how it is supposed to work but the interference is excessive beyond the 3 meters the FCC allows. KitchenAid doesn’t care . Our old Kenmore did not do this !

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and on time delivery.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is nice. Quick delivery. Others were a month out for delivery. A team brought it in and setup was 15 minutes. I also purithe 5 year warranty.

    I would recommend this to a friend
  • Cons mentioned:
    Drawer quality

    Rated 1 out of 5 stars

    KitchenAide Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was installed on 01/02/2024. 1. The unit is not level being lower on the right side. This means that the door handles top are also not level. There is hardware to assist in making the unit level. This leveling hardware was apparently not used to during the install. 2. The mechanism inside the freezer used to deliver ice through the door is excessively loud and disturbing. 3. In the refrigerator side the drawer 2nd from the bottom does not seem to fit very well. This is noted because other drawers on both sides move out and in easily.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, RichardF. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Kitchenaid way better than kenmore

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! Best Buy had it in stock got it with in same week as purchase. The installers were amazing too!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great counter depth fridge has that built in look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, functional and very sleek looking!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels like value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, large, good storage. This fridge keeps a good tempature and is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A nice refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Kitchen aid counter depth refrigerator gave our installation a built in look. My past positive experiences with the brand helped us make the choice.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love my kitchen appliances!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator!! So much room in both the frig and freezer. Love the builtin bottle rack.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks beautiful in my kitchen and is exactly what I wnted.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect in space. Great interior lighting. Easy access to ice. Wanted ice and water on door and counter depth-it checked all the boxes!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I wanted It fits perfectly in the space and goes well with my other appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side by Side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This side by side works for us. The ice machine when making ice a little noisy. Have not had for long but so far were happy with it.

    I would recommend this to a friend