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Customer Ratings & Reviews

Your price for this item is $3,239.99

Customer reviews

Rating 4 out of 5 stars with 683 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers recognize the 22.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator for its high-end look, thoughtful design, ample size, and quiet operation. Many appreciate the bright LED lighting, generous capacity, excellent temperature control, and fingerprint-resistant finish. However, some customers have expressed concerns about the drawer quality, the water dispenser's occasional interruptions, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 683 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, convenient ice setup, wine rack and great interior lighting are extra perks to a solid appliance.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 3 out of 5 stars

    Bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it one month and the ice maker stop working called for service have to wait a month for service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owner's manual stated that feet could be adjusted for leveling. My intention was to use it for height adjustment for a better cabinet fit. Technician stated the unit is not adjustable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The KitchenAid refrigerator works perfectly and blends very well with other major appliances in the kitchen. We couldn’t be more pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kitchen Aid is a beauty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this beautiful refrigerator. It looks great in my kitchen. I have always liked Kitchen Aid products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frosty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frosting in freezer? less that 2 years old..been great otherwise.

    I would recommend this to a friend
  • Cons mentioned:
    Drawer quality

    Rated 2 out of 5 stars

    Not a good purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it. Insulation or something leaking out of the seams. Bottom drawer broke immediately....and the cover on the interior covered (butter/eggs) area came apart the same date that we received the item. Had to return the item and pay another $2,000 to get a better item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    appliance exchange

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent experience with all team members that helped me with my appliance Exchange.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great refrigerator. ————————————————————-

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 2 out of 5 stars

    Sub-premium performance for a premium price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Underwhelming for a $3k fridge. At recommended temperature settings, liquids in fridge start to develop ice. Water dispenser stopped working after exactly 12 months and 7 days so had to pay for repair out of pocket. Looks nice but in relation to fridges i've purchased for 1/3rd the price this has underperformed them.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Ryan, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 3 out of 5 stars

    Neat little refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was purchased as an open box ,and it was still pricey . The interior is small, and doesnt hold a lot so if you are using this for a bigger family ,you will need two . I cant say how it fully works as yet since I just purchased it 01/21/23, so only time will tell. I am keeping my fingers crossed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good refrigerator. It is cold and has lights and shelves and handles and all the stuff a refrigerator should have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New fridge is ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my KA refrigerator due to having to match color to rest of appliances. Not as nice or same quality as my other fridge. Like some of the options on the door for selecting water and it measures amt of water dispensing. Quality of drawers is cheap! I’m sure it is better energy efficient than my old one but doesn’t measure up!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid refrigerator replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. This replaces our previous KitchenAid refrigerator with one that is the same model we had with a few features upgraded/added/improved. Our last one lasted nearly 12 years and was damaged by a house cleaning crew. We expect the same good service from our new one.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Top of the line refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is perfect and the looks compliments my gas stove and my whole kitchen. Thank you, Louis.V

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refridgerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we wanted. Counter depth and still plenty of refrigerator space. Good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In spite of over an hour removing tape and cellophane protection .... this refrigerator is very nice. So far it is working as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Kitchen fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome! It has lots of space and is just the right counter depth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    KitchenAid 22.6

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough this regirator for my tenants, based on unique measurements requirements. It is an excellent regirator in all aspects.

    I would recommend this to a friend
  • Cons mentioned:
    Drawer quality

    Rated 1 out of 5 stars

    Best Buy replaced my 1st one and.....

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy replaced my 1st one because the top bottom pullout drawer would fall when pulled out. Then the second one did the same thing. I even checked out the Best Buy outlet and the one I found there did the same thing. Even had a Kitchen Aid repair guy come out and he couldn't fix it. I wanted all Kitchen Aid Frig to match my stove, dishwasher and microwave, I was very disappointed. I ended up buying a LG French door and really, I like it a lot.

    No, I would not recommend this to a friend