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Customer Ratings & Reviews

Your price for this item is $3,239.99

Customer reviews

Rating 4 out of 5 stars with 683 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers recognize the 22.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator for its high-end look, thoughtful design, ample size, and quiet operation. Many appreciate the bright LED lighting, generous capacity, excellent temperature control, and fingerprint-resistant finish. However, some customers have expressed concerns about the drawer quality, the water dispenser's occasional interruptions, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 683 reviews
  • Rated 5 out of 5 stars

    Kitchen Aid cabinet depth refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cabinet depth refrig. Purchase with 5 year support agreement that I hope I never have to use.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 2 out of 5 stars

    Icenaker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator in March and ice maker is not working

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey Jackievo, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator to replace a 20+ year old Jenn-Air. I did have to purchase an additional shelve to provide more door storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s a good buy for a replacement refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing frig!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the king daddy of fridges. Great features and quality product. Definitely worth the extra money. You can see it in the details and the quality of the pieces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product. Best option available for two door high end refrigerator. Smart feature options would have been a nice addition to this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge!!! It’s has everything I needed…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Fast delivery and installation by the Geek Squad. Outstanding service. Floor model and will try to see that all works.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too snmall!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent refrigerator, but it is much to small. Regretting the purcgase.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello SMALL, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 2 out of 5 stars

    Unhappy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t fit. Noisy. Needed to reselect to one that I liked but was not in stock

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manager was very helpful and knowledgeable. They were super busy that day and he still was able to assist me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    KichenAid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edges are sharp and causing minor cuts on my fingers during initial cleaning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Empress

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase experience was easy. Delivery and installation guys were awesome! Strong and steady. Not one issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! I was searching everywhere for a fridge with these handles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with purchase znd delivery snd installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with our appliances.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say I’m no longer disappointed!. Bonnie, at Pacific Sales went above and beyond helping me to resolve miner issues. Many thanks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    KitchenAid refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design but inside way too cheap and the vegetable drawers to not functioning properly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid Counter Depth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We knew we'd like the quality of KitchenAid. But it was also a perfect fir for the space. Love the small ice cubes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great access

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn’t been used but it’s an excellent product. It’s for my new house. I do have one if these in my current house. I love its

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great delivery

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered my refrigerator up 44 stairs and never stopped smiling. Put it into place flawlessly.

    I would recommend this to a friend