Customer Ratings & Reviews
- Model:
- KRSC703HBS
- SKU:
- 6366217
Rating by feature
- Storage Capacity
Rating 4.2 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the 22.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator for its high-end look, thoughtful design, ample size, and quiet operation. Many appreciate the bright LED lighting, generous capacity, excellent temperature control, and fingerprint-resistant finish. However, some customers have expressed concerns about the drawer quality, the water dispenser's occasional interruptions, and door alignment issues.
This summary was generated by AI based on customer reviews.
Side by side for us!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first kitchenaid side by side was broken but the 2nd arrived in one piece!
I would recommend this to a friendKitchenaid
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is beautiful and it has all the features that I want. It looks perfect in my kitchen.
I would recommend this to a friendSide by side
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had previous model for 10 years. When it broke was able to find similar replacement. They price matched against Home Depot
I would recommend this to a friendVery nice refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was excellent very pleased with them They cleaned up after themselves. They went out of their way to be helpful.
I would recommend this to a friend- Cons mentioned:Door alignment
Just a bad product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a bad fridge, had to change it 3 time before we got another brand, came with dents, doors not level
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Ivan. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Cons mentioned:Water dispenser
KitchenAid Side by side
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is broken already. The ice maker and water dispenser stopped working .
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, DianeI. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Garage Refrigerator.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice refrigerator at a very good price as a second unit for the hpuse.
I would recommend this to a friendKitchen aid refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your installers were very knowledgeable and informative and polite excellent,,!!!!
I would recommend this to a friendGreat Selection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just installed. Having to adjust to a smaller fridge, otherwise WONDERFUL SELECTION.
I would recommend this to a friendgreat frig
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great frig. Veggies stay crisp, foods stay fresh longer, and I love the icemaker in the door.
I would recommend this to a friendLove my refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator fits perfectly. Smartly arranged spaces. I love all the features.
I would recommend this to a friendLove all the features especially ice maker!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for me! Love the door ice dispenser! Looks great in my kitchen and all the special features.
I would recommend this to a friend?????
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.will review when delivered, hard to ecvaluate a productwhen you do not have it
I would recommend this to a friendDidnt recieve it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never got the item so i was never able to use it my self, but the person on the phone stated it had an electrical problem
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello, we are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
- Cons mentioned:Door alignment
Front bottom doors do not line up evenly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Front bottom doors do not line up properly it has been six units two units damage one unit freezer does not work the other three the doors do not line up on the bottom
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Bruno10, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Good overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shelves a bit small....display difficult to use....
I would recommend this to a friendGreat Product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is truly a great product, will always purchase from BestBuy
I would recommend this to a friendKITCHEN AID
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT!!! AWESOME!!!!!! I LOVE IT!!!!!!!!!!!!!!!!
I would recommend this to a friendUnbelievable room for a counter depth refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable room for a counter depth refrigerator. Definitely worth the money.
I would recommend this to a friend- Pros mentioned:Noise level, Overall performanceCons mentioned:Water dispenser
Be aware that the ice maker is a joke
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this model for a several days. It replaced a 15 yo Kitchenaid. I am in San Diego, and it's January, so the fridge is not operating in a hot environment. Freezer temp is set at factory recommended standard. The ice maker produces ten not-very-big cubes at a time. It takes 66-86 minutes to produce one set of ten cubes. (As I'm writing this, I note that the last four ice dumps were exactly 66 minutes apart.) This is using the 'max ice' setting, and not opening/closing the freezer during that time Not using the 'max ice' setting, cubes take maybe 10 minutes longer. So 'max ice' seems to make very little, if any difference. I relayed my results to Kitchenaid via the website 'chat' function, and was informed that my results were normal. So 'working as designed'. My 2005 Kitchenaid produced ice multiple times faster. Please also note that to flip the ice maker on/off switch, you have to completely remove the ice bucket. It also told you what the actual temperatures were, in addition to settings. On the plus side, this one is about as quiet as my old one. I live in a condo with an open floor plan, so this is important to me. The only noticeable noise so far is when the ice maker tray empties/fills, which same behavior as old one. The fingerprint-resistant finish actually does resist fingerprints. How'd that happen? Not a fan of the grey sides and plastic strip across the bottom, but it's not terrible. It cools and freezes fine, as far as I know, but I don't put a lot in there. My water dispenser lets out a drip every few minutes. Best to put a small container under the water tube, to keep the drip from staining. Be sure to study the big fold-out user guide. Manipulating settings on the front of the fridge is not intuitive. I spent an extra amount of money, partly to have fridge doors that were aesthetically pleasing. Unfortunately, when BB delivered, they ran the fridge into an overhang, and dented a door. A replacement fridge was delivered, but upon inspection showed the same bad seams at the top, an obvious gap, that has been noted in reviews elsewhere. Also the flexible seals around the top of the door showed obvious gaps, so not sealing. Rejected. Poor QA at the factory. Waiting for delivery of a third one. If at all possible (and it's probably not) try to inspect that actual item to be delivered, before it's delivered.
No, I would not recommend this to a friend