Customer Ratings & Reviews

This is my 3rd kitchenaid refrigerator over the years. Very good design, capacity and love the finger print free finish. Highly recommend this item and Best Buy was amazing to deal with. Especially during this pandemic. Excellent service!

Needing a new refrigerator and not wanting a french door, we found this KitchenAid. This product has been excellent so far. Love the look and the print shield finish is awesome. Would definitely recommend!

Bought this fridge to replace our last KitchenAid fridge which lasted us 16 years. This was closest in design to our last fridge but for some reason came with less shelves on both the fridge and freezer sides. Additional shelves must be purchased separately whereas the older models came with all the shelves, which is ridiculous as there are clearly grooves for the missing shelves. The drawers and shelves themselves seem flimsier and less sturdy than the prior model. The ice maker in the freezer is obnoxiously loud when making ice. Our prior fridge was never this loud. Overall the fridge is ok but we much prefer the older model. Disappointed to see the overall quality has gone down, considering the price. We picked KitchenAid since our last one gave us 16 years. Hopefully this one has a long life as well.

I purchased this refrigerator openbox so I want to stress the point that it was not brand new. Overall it is a great product and what I expected from Kitchenaid. As for issues: When we were putting the shelves in, it is a very tight fit and if you hit the sides of the inside of the fridge with the shelves it will scrath the white surface. Also, since it was open box, one of the front feet was missing, the filter was used and not replaced with a new one. That is one area that BestBuy should focus on improving when selling pre-owned products.

We recently moved and purchased to replace a full size refrigerator that was way too big for the space we have in our kitchen. This refrigerator is perfect in the space. Has adequate space for what we need but it may not work for a large family. The only minor downside is the ice maker is a bit loud. Works as advertised. Best Buy delivery was amazing and so professional.

Great refrigerator. Good size, convenient storage space. Sleek design. Sturdy materials. Water and ice is a nice feature.

4+ we'll lit inside. Looks good from the front. Drawer quality not great, don't roll smoothly. 1st one had problem with water dispenser. Best Buy replaced promptly

This is my third Side by side Kitchenaif refrigerator. The quality is a serious downgrade from my previous refrigerators. Many metal parts have been replaced by plastic in the drawers hinges etc. The drawers stick, aren’t aligned and can’t be adjusted. The refrigerator has a chemical smell and yellow discoloration inside. Fewer drawers in freezer and fewer shelves on the refrigerator drawer giving less efficient use of space. Looks nice on the exterior.

Cools good, looks good and quiet running. I would recommend this to anyone.

Great deal on this open box, so far it’s working great and I love the interior lighting. I would expect a little better/stronger drawer design from Kitchen Aid though.

We had replaced out 17 yo Kitchenaid Side by Side with a French door one which i had reviewed earlier. That one was a lemon. Best Buy was kind enough to replace that with this one. So far it is working well. It is roomy enough and we like that we can dispense exactly the right amount of water. The only problem so far is that the water does not chill quickly enough as our old one did. Also, the storage bins look cheaply made and flimsy and are not smooth to push back in.

We've wanted to move to a counter depth refrigerator due to the layout of our kitchen, but were concerned about the loss of refrigerated space. Not only did the size of this refrigerator open up much needed space in this area of our kitchen, the inside provides plenty of storage space. We did notice that the manufacturer did not include all of the shelves that their published specifications indicate, but Best Buy was there to make it right for us. We are very happy with our purchase and the performance of this appliance.

I decided to go back to a side by side fridge after my French door had died, and the Kitchen Aid counter depth French door was on backorder. Even with my husband and I being empty nesters the refrigerator capacity is limited. The freezer side capacity is fine for us. The unit as a whole is VERY stylish. It's beautiful inside and out. I love how the water dispenser measures to auto fill. It's a great product - it's just taking some time for me to get use to the limited space -- especially on the doors. I am a big fan of condiments, salad dressings, and jelly's but I had scale down my selection ddue to space restriction.

This was our first fridge for our home. I love the look of it but it is a little small. It tends to get full fast during meal prep and the same for the freezer. However I wanted a counter deep fridge so I knew I would lose space because of that. I will say the ice maker is almost always full. The other positive is this fridge nor the ice maker never make noise which I love since our master is next to the kitchen.

we bought a samsung refigerator it looked great in our kitchen .nine days later the key pad locked up it would not do anything . i did some checking around and found this to be a recurring problem . the ice maker would turn into a solid block of ice . and parts were hard to come by. so i returned it to best buy and bought this kitchen aid model .and it looks great in our kitchen

Good Refrigerator. Clean, stainless steel. Ice maker works great, and water lines are nice. Good size, and keeps items cold.

This refrigerator is similar to the one it replaced in brand, size and shape. I like the inner space and everything about it axcept the produce drawers in the old one were on actual tracks and the new one the drawers are not on track so they don't slide well and I imagine they are not going to last as long.

Great looking refrigerator, good quality and elegant looking. Perfect fit for custom kitchen. Nice stainless steel finish.

After one misadventure with delivery (dented in transit, replaced without question by Best Buy), we are enjoying this refrigerator very much. It is very capacious and all shelves in both sections are very accessible. It runs quietly, and cools rapidly. Fresh vegetable section seems to keep food fresh a long time. Door access ice machine is a bit noisy, but very convenient.

Beautuful design, quiet, keeps food at perfect temperature. Overall great performance.